Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Purple
Average customer rating
4.6
(1,772 Reviews)
Rating breakdown 1,772 reviews
5 Stars
1,359
4 Stars
228
3 Stars
82
2 Stars
48
1 Star
55
90%of customers recommend this product.
(
1,536 out of
1,704)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Purple
Posted by: Preacherman
Verified Purchase:Yes
Only used it once so far. Wife feels like it's "cheating"
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
It’s okay
on December 4, 2024
Posted by: JJean
Not exactly the intensity I was expecting after reading so many comments. The design is great the silicone is soft but it just is not strong enough and I found the mouth to be to narrow ( size of a pinky) to get the intense pleasure that some of my other similar toys have offered it’s also not the worst toy and eventually you might get off from it
No, I would not recommend this to a friend.
Response from lelo.comBy Eris, LELO, December 11, 2024
Hi! Thank you for your feedback, we appreciate it. We're sorry to hear that the strength and size of SONA 2 Cruise didn’t match your expectations. Please know that you can reach out to our Customer Care at any time if you have any questions about the device. Have a lovely day!
Written by a customer while visiting lelo.com
Customer Rating
2
The vibrations changed
on September 29, 2025
Posted by: Kittycatplays
I found Lelo 5 years ago. I decide to give then a try since it was my first time using toys. I'd purchase the Sona 2 cruise and I loved it all those 5 years it lasted me. It was my go to, my favorite toy. Unfortunately it broke, so I decided to buy a new one, thinking it was going to be the same. Unfortunately this Sona 2 cruise is not the same. The vibrations changed for some reason. My favorite rhythms of vibration are no longer on this device. I'm so very disappointed, because I thought I had bout the exact same one. I even checked multiple times to make sure it was the same one. I miss my old Sona 2 Cruise 😭
Response from lelo.comBy Aria, LELO, October 2, 2025
Thank you for your feedback! Based on your description, it does sound like your Sona 2 Cruise may not be working as intended so one of our agents will be in touch to go over our warranty policy.
Written by a customer while visiting lelo.com
Customer Rating
3
Missing an old setting
on September 29, 2025
Posted by: Mabon
I had one from years ago that finally died. Bought a new one and this doesn't have a steady setting. The up/down intensity only frustrates me and not in a good way. Figured maybe it would do so if i pair it to the app and it won't even connect! Needless to say I'm very upset with this updated model.
I would recommend this to a friend!
Response from lelo.comBy Aria, LELO, September 30, 2025
Thank you for your valuable feedback. We are sorry to hear that your recent experience fell short of your expectations. Please note that the Sona 2 Cruise does not feature app connectivity. If you are specifically looking for an app-connected model, you can find our full range listed on our website. Our team is available anytime should you wish to provide additional details. Wishing you a lovely day!
Written by a customer while visiting lelo.com