Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Purple
Average customer rating
4.6
(1,772 Reviews)
Rating breakdown 1,772 reviews
5 Stars
1,359
4 Stars
228
3 Stars
82
2 Stars
48
1 Star
55
90%of customers recommend this product.
(
1,536 out of
1,704)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Purple
Posted by: Swgv
Verified Purchase:Yes
Honestly, it’s just uncomfortable.. it doesn’t matter what setting I use, lune or no lube, different positions… it’s just not a winner in my book.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact our Customer Care at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Elizabeth C
Verified Purchase:Yes
When I change the level of suction it doesn’t go down at all. It’s nice but sometimes too much pressure is a bit too much.
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Hello and thank you for leaving a review. This is not how SONA 2 Cruise should function. Don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your item.
Written by a customer while visiting lelo.com
Posted by: Effyonfire
Verified Purchase:Yes
Such a disappointment! This iteration of the Sona Cruise 2 (a replacement of the model I bought in August 2020) lacks my favorite vibration pattern, the ultra-powerful one with on and off vibrations and constant sucking throughout. I am so bummed! Not happy with this version.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Thank you so much for your feedback, as it helps us improve in the future. We are really sorry to hear that SONA 2 Cruise is missing your favorite pattern! SONA 2 Cruise is a really wonderful device and we hope you will give it another try and find the other vibration settings and intensities good enough. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience. Have a wonderful day!
Written by a customer while visiting lelo.com
Posted by: JGE1023
Verified Purchase:Yes
Not for me, I don't like the sensation. I regret the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: LorB
Verified Purchase:Yes
Awesome product and great customer service! Quick delivery
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Fifties
Verified Purchase:Yes
The "contact point" has straight, hard borders where soft, round ones would have been much better. Even the lowest setting is too strong to get started. Kind of noisy too. Violently efficient, but without the deep satisfaction that comes from a slow take off. Great for nipple play though.
Cleaning the opening is a bit of a struggle: there are little recesses where the device could have been manufactured without. Some settings are ridiculous - the development team really must have been bored and out of ideas.
Basically, all Lilo toys I have tried so far are like my ex: they claim to know what satisfies me and won't listen to my wishes :)
Cleaning the opening is a bit of a struggle: there are little recesses where the device could have been manufactured without. Some settings are ridiculous - the development team really must have been bored and out of ideas.
Basically, all Lilo toys I have tried so far are like my ex: they claim to know what satisfies me and won't listen to my wishes :)
Written by a customer while visiting lelo.com
Posted by: CrazySexyKool
Verified Purchase:Yes
I recently received this beauty and it does exactly what it says. I like it a lot.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: MsMe918
Verified Purchase:Yes
Nothing special. It’s like when you go to college and the make you buy a new textbook only a picture has changed. Same with this one little change and they consider it new and innovative. I have the first one and there is no difference in my opinion.
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, November 25, 2022
Hi there! Thank you for your review. I'm sorry to hear that the Sona 2 Cruise didn't match your expectations. Please feel free to tell us a bit more by contacting our Customer Care team. Have a great day!
Written by a customer while visiting lelo.com