Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Purple
Average customer rating
4.6
(1,772 Reviews)
Rating breakdown 1,772 reviews
5 Stars
1,359
4 Stars
228
3 Stars
82
2 Stars
48
1 Star
55
90%of customers recommend this product.
(
1,536 out of
1,704)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Purple
Posted by: Friend with bene
Verified Purchase:Yes
When it works it’s fantastic. Unfortunately it will suddenly not work, often.
No, I would not recommend this to a friend.
Response from lelo.comBy Lilly, LELO, March 30, 2022
Hi there!
Thank you for your feedback and letting us know about this!
We're sorry for the issue with your Sona, and please know you can take advantage of your LELO warranty in such cases. Please feel free to reach out to our customer care department about your warranty options, and they would be happy to assist you with this!
Best regards,
Thank you for your feedback and letting us know about this!
We're sorry for the issue with your Sona, and please know you can take advantage of your LELO warranty in such cases. Please feel free to reach out to our customer care department about your warranty options, and they would be happy to assist you with this!
Best regards,
Written by a customer while visiting lelo.com
Posted by: TheOneLady
Verified Purchase:Yes
I bought this a couple of months ago and it has several settings based on your needs but the intensity does not change at all so it just doesn't really do it for me. I chalk it up to everyone being different though so no hard feelings.
No, I would not recommend this to a friend.
Response from lelo.comBy Lilly, LELO, March 29, 2022
Hi there!
Thank you for leaving your feedback with us! I'm sorry for any trouble with your device.
On the Sona 2 Cruise, each mode should have a range of intensities to choose from with the + and the - buttons. If the intensity interface is not working on your device, please contact our customer care department for your LELO warranty options!
Best regards,
Thank you for leaving your feedback with us! I'm sorry for any trouble with your device.
On the Sona 2 Cruise, each mode should have a range of intensities to choose from with the + and the - buttons. If the intensity interface is not working on your device, please contact our customer care department for your LELO warranty options!
Best regards,
Written by a customer while visiting lelo.com
Posted by: Simons
Verified Purchase:Yes
Really like this toy. Again not my first go to toy but gets the job done.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Abcdef
Verified Purchase:Yes
Wasn’t sure about buying such a premium toy, however it does work can get “there” in like 20 seconds. However can be a tad loud, other than that very good purchase
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Froggy
Verified Purchase:Yes
I have enjoyed this product from the start. But after two months it is making a loud noise when using and does not sound good.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: 9toes
Verified Purchase:Yes
This toy is a workhorse. It has a strong motor, plenty enough to get the job done. If it went out, I’d definitely replace it.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jlie
Verified Purchase:Yes
Love how easy it is to use and clean. I let my hubby use it in me to give him a break ;). Foreplay has never been so easy.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: JayBee1977
Verified Purchase:Yes
Low, medium or highl( That’s all they needed to make. Too complicated; ruins the mood when I run the thing for my wife
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, March 17, 2022
Hi! Thank you very much for your feedback. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience, we would be more than happy to provide you with some user tips. Have a lovely day!
Written by a customer while visiting lelo.com