Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Purple
Average customer rating
4.6
(1,772 Reviews)
Rating breakdown 1,772 reviews
5 Stars
1,359
4 Stars
228
3 Stars
82
2 Stars
48
1 Star
55
90%of customers recommend this product.
(
1,536 out of
1,704)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Purple
Posted by: The Lelo Lover
Verified Purchase:Yes
Did not think it would be that good, but oh my! This thing is mind blowing!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Chris68
Verified Purchase:Yes
Wish there could be a general very low setting where you could go through all the different vibrations rather than cycling through all those at an intense level and then having to back off on each vibration. Very frustrating if you are sensitive.
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, April 21, 2021
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: pnishi808
Verified Purchase:Yes
Bought this because of the numerous good reviews. And it has lived up to it's reputation. Easy to use and clean. And my oh my....
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Joyful16
Verified Purchase:Yes
The design is comfortable abs I love all of the different settings
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: DianeR
Verified Purchase:Yes
I bought this a month ago. Love the design and colours. The product has been so interesting to use, but not life changing. Would be curious to compare to other brands using sonic waves.
Written by a customer while visiting lelo.com
Posted by: Unhappy1
Verified Purchase:Yes
I am not happy with this product. I expected to want to use it frequently, but do not because it just does not work well for me. As a result I'm reluctant to try a different type.
No, I would not recommend this to a friend.
Response from lelo.comBy Chad, LELO Customer Care, April 16, 2021
Hi,
Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO. If you are having issues with your device or if you have any questions or need any tips, please reach out to us at customercare@lelo.com and we would be more than happy to assist you.
Best regards,
Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO. If you are having issues with your device or if you have any questions or need any tips, please reach out to us at customercare@lelo.com and we would be more than happy to assist you.
Best regards,
Written by a customer while visiting lelo.com
Customer Rating
5
Ultimate pleasure
on April 16, 2021
Posted by: Luminaries
Love the sensations, and the variety of modes; it’s a little noisy, but you forget about that when in you’re in the moment ;)
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: AnastasiaBeaverhousen
Verified Purchase:Yes
I really regret this purchase. Even on the lowest settings it is too loud and too intense. I tried a few times before I gave up. It was the most expensive one on the market so I thought it would be the best but it was just the biggest waste of money.
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, April 21, 2021
Hi and thank you for your feedback! I'm very sorry to hear your experience didn’t match your expectations. I hope you will be happy with your next LELO purchase and for any assistance, just reach out to Customer Care!
Written by a customer while visiting lelo.com