Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Aqua
Customer Rating
3
Silicone not totally smooth
on April 19, 2023
Posted by: Zabzab
This is the second one of these I've bought and it still has the same great power and functionality. The quality of the silicone is great. However this one, unlike the previous one which was totally smooth, has a small seam that i can feel all around it, where they've joined two parts of it. I haven't tested enough to know if that's a problem when using it but I was disappointed it wasn't smooth like the previous one I bought.
I would recommend this to a friend!
Response from lelo.comBy Siv, LELO, May 19, 2023
Hi and thank you for your feedback. We're sorry Smart Wand 2 Large didn't live up to expectations. Don't hesitate to get in touch with our Customer Care team to let us know more about your experience. Have a lovely day!
Power significantly decreases when any pressure is put on the massage end. The large curve in the handle actually has the opposite effect of being helpful and ergonomic. It's difficult to hold and upsettingly weak for such a premium brand and premium product
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, March 10, 2023
Thank you for your feedback! Based on your description, it does sound like your item may not be working as intended so one of our agents will be in touch to go over our warranty policy.
This wand is attractive - high tech - powerful and great for lady & man play. It will give you awesome healthy amazing O's. I highly highly recommend it. Enjoy !!
Excellent quality and many settings! At fist I thought is was too large and wished I had ordered the medium size but I love it! It has soft settings and intense which is great. The size is perfect for light settings.