Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.6 out of 5
4.6
(1,778 Reviews)
Open Ratings Snapshot
Rating breakdown 1,778 reviews
5 Stars
1,360
4 Stars
229
3 Stars
82
2 Stars
50
1 Star
57
90%of customers recommend this product. 
(
1,538 out of 1,711
)
Best Buy Privacy Policy
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Customer Rating
5 out of 5
5
Great Toy
on July 3, 2024
Posted by: WEST pleasure
Verified Purchase:Yes
This delivers everything it promised. Appears well made and solid to hold up to the use. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3 out of 5
3
Sona 2 cruise
on July 16, 2024
Posted by: Tma3
Verified Purchase:Yes
Didn't care for the Sona 2 Cruis, I personally did not like the control settings and didn't feel the vibration were strong enough
No, I would not recommend this to a friend.
Response from lelo.comBy GinaLELOJuly 22, 2024
Hello! Thank you for your honest feedback. We're sorry to hear SONA 2 Cruise did not meet your expectations. If you wish to share more about your experience, do not hesitate to reach out to our Customer Care team. Have a lovely day!
Written by a customer while visiting lelo.com
Customer Rating
3 out of 5
3
Good toy, not worth the price point.
on May 19, 2025
Posted by: Bri14
I bought this about 4 months ago because I’ve heard great things about the brand and splurged. I wish i would’ve just gotten the Sona 2 without cruise control. The cruise control function not being able to be switched off makes normal use frustrating as the cruise control is very touchy and the vibrator isn’t strong even when fully charged unless pressed so hard against myself it hurts.
No, I would not recommend this to a friend.
Response from lelo.comBy CeciliaLELOMay 22, 2025
Hello there, thank you for leaving a review! Our Cruise control cannot be switched off, however, based on your description your device may be faulty. Don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your item.
Written by a customer while visiting lelo.com
Customer Rating
3 out of 5
3
Missing an old setting
on September 29, 2025
Posted by: Mabon
I had one from years ago that finally died. Bought a new one and this doesn't have a steady setting. The up/down intensity only frustrates me and not in a good way. Figured maybe it would do so if i pair it to the app and it won't even connect! Needless to say I'm very upset with this updated model.
I would recommend this to a friend!
Response from lelo.comBy AriaLELOSeptember 30, 2025
Thank you for your valuable feedback. We are sorry to hear that your recent experience fell short of your expectations. Please note that the Sona 2 Cruise does not feature app connectivity. If you are specifically looking for an app-connected model, you can find our full range listed on our website. Our team is available anytime should you wish to provide additional details. Wishing you a lovely day!
Written by a customer while visiting lelo.com
Customer Rating
1 out of 5
1
Faulty product
on November 21, 2025
Posted by: VH59
I have a Lelo sona but it is no longer holding charge so I “upgraded” to the Sona 2 cruise. It has to be defective. No matter the setting I choose, the motor cycles through ALL the intensities rapidly. Horribly distracting. I am unable to choose just one intensity. If I push the center button to switch modes I then have to scroll through all the modes to get back to the original mode. My old Sona I could just turn it off to reset. There is also zero change in intensity with changes I pressure. It is supposed to amp up intensity with increased pressure. It doesn’t. All it does is just cycle through intensities regardless of what intensity I choose. These are not cheap and I am very disappointed. How horribly distracting to have it cycle up and down through all intensities! The only time it runs at one intensity level is if it is literally not touching anything. Completely unusable.
No, I would not recommend this to a friend.
Response from lelo.comBy FayeLELONovember 24, 2025
Hi! Thank you for leaving a review. This is not how the SONA 2 Cruise should function. Don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your device.
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
i will never call my ex again
on November 30, 2022
Posted by: sophia23
I bought this a day after my breakup and I have been anxiously waiting for it since. I genuinely don't think I felt pleasure like that before, and I might be in love with it. The settings are incredible, and this toy can literally tease/edge you (if you want it). It wasn't a quick 5 min thing either, I continuously felt pleasure for an hour WITHOUT getting numb. Incredible. I didn't think my body was capable of feeling that (or squirting either tbh, I am relearning myself after this experience)
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
Don’t knock it until you try it!
on February 15, 2025
Posted by: Anonymously anonymous
Just received my bundle purchase in the mail and this wasn’t what I was initially going to buy but I’m so glad I did! Just used it for the first time and ended up squirting for the first time ever. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
This one- gave me my first orgasme in my life
on September 8, 2020
Posted by: JustYES
I’m 36 years old. 2 kids. Getting divorced very soon. Never had a orgasme before.
Bought the Lelo sona cruise 2!
I can’t believe it. I’m a better person, on all levels. Thank you.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
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