Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5 out of 5
4.5
(1,818 Reviews)
Open Ratings Snapshot
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product. 
(
1,530 out of 1,747
)
Best Buy Privacy Policy
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Customer Rating
1 out of 5
1
Expensive, over hyped
on March 10, 2021
Posted by: Dreadfully Disappointed
Verified Purchase:Yes
Sadly this was just a whole lot of beautifully designed let down. Expensive too.
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, March 12, 2021
Hello! Thank you for your feedback. I am sorry you feel like that.
Feel free to contact our customer care team with more detailed info so they are able to define the problem and can assist you further.

Wishing you a nice day!
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
Next level
on March 21, 2021
Posted by: Ambitious
Verified Purchase:Yes
Next level is allI need to say. You won't regret it.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
It does the job well. Love it.
on March 22, 2021
Posted by: B & A
Verified Purchase:Yes
It gets the job done well. Definitely intense. A good intense though.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
0-60 in about 10 seconds
on March 24, 2021
Posted by: yo baby pop
Verified Purchase:Yes
all I can say is holy freaking crap! this thing is amazing!!!! best toy i’ve ever bought!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
Immediate pleasure
on April 7, 2021
Posted by: Nativite
Verified Purchase:Yes
This is my new go-to toy. It is not too intense (unless that is your preference—there are settings for that).
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
Best Ever
on April 10, 2021
Posted by: Pattyfish89
Verified Purchase:Yes
I got this about 3 weeks ago this is by far the best product I ever bought!!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5 out of 5
5
It’ feels amazing
on April 13, 2021
Posted by: Jay94
I love it 10/10 recommend
I’ve only had mine for about a month tho and it’s already playing up as in not lasting long before I need to charge it again. Is it normal for the battery full light to come on within half hour ? do I leave it longer or take it off when the light goes green ?
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3 out of 5
3
Not Living up to the Hype
on April 14, 2021
Posted by: River321
I bought it a few weeks ago and have tried to use it several times. Reviews said it was much more quiet than its predecessors, which I can't fathom because this one is LOUD. It makes a really awkward spluttering sound if in contact with any part of the body, and the pulse, even on its consistent speeds, fluctuates in a way that doesn't seem very predictable. Honestly was super excited about this and wanted to give it a fair try, but it just doesn't seem to be working out for me. It's very very pretty aesthetically, but I'm wishing I spent that amount of money on a nice vibe instead that I'd actually get real use out of. Pretty disappointed overall unfortunately.
No, I would not recommend this to a friend.
Response from lelo.comBy Chad, LELO Customer Care, April 16, 2021
Hi,

Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO. If you are having issues with your device or if you have any questions, please reach out to us at customercare@lelo.com and we would be more than happy to assist you.

Best regards,
Written by a customer while visiting lelo.com
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