Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product.
(
1,530 out of
1,747)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Customer Rating
1
No Steady Vibration
on March 28, 2025
Posted by: MJ222
This vibrator has no steady function, only pulses or ramp up/ramp down patterns. I didn’t realize until I opened it and cycled through the patterns. It is basically expensive trash now.
No, I would not recommend this to a friend.
Response from lelo.comBy Siv, LELO, April 1, 2025
Hello, and thank you for leaving a review. As this is not how Sona 2 Cruise should function, please don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your item.
Written by a customer while visiting lelo.com
Customer Rating
1
I want the old version back
on April 17, 2025
Posted by: Ughhhhh
I hate it 😩 My first Lelo product was a game changer. It quickly became my favorite toy. It eventually died, so I replaced it with what I thought was the superior model. But as other users have stated, it DOESN'T HOLD A STEADY VIBRATION. Cruise control is great, if I'm the one who can control it! I don't want my toy taking off like a rocket the minute I push a little harder. And when it does go up to max vibration, the second you click on the '-' button to bring it back down, it drops to what feels like -10. It's awful. I really hate it, and it's caused friction in all the wrong ways.
No, I would not recommend this to a friend.
Response from lelo.comBy Lola, LELO, April 28, 2025
Hi!
We’re sorry to hear about this experience with your SONA 2 Cruise. It does sound like your item may not be working as intended, so we’d be happy to let you know more about our warranty options.
Kind regards,
We’re sorry to hear about this experience with your SONA 2 Cruise. It does sound like your item may not be working as intended, so we’d be happy to let you know more about our warranty options.
Kind regards,
Written by a customer while visiting lelo.com
Customer Rating
1
No Steady/Constant Mode
on April 27, 2025
Posted by: Jaya
We have been through two warranty replacements believing that the units we received were bad but, they were not. Lelo says the Sona 2 Cruise and the Sona Cruise have a Steady/Constant mode but, they do not. What they have is a continuously variable mode that shifts automatically from low through four changes to high and then back to low and repeating this cycle over and over. This is terribly frustrating as one is reaching climax just to have the unit shift to low and completely loose the feeling over and over again. If Lelo ever adds a proper Steady/Constant mode that does not go below the speed one sets it to then it will be a 5 star product because the power is there and the "Cruise" idea is great, but a Steady/Manual mode should be standard and all the other modes, secondary.
No, I would not recommend this to a friend.
Response from lelo.comBy Eris, LELO, April 29, 2025
Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options. Feel free to reach out to our Customer Care and let us know about the issue.
Written by a customer while visiting lelo.com
Posted by: Justina
Verified Purchase:Yes
My first toy and it works quick. Several vibrations, one of which drives my body crazy. If im going to use I must hydrate! My partner loves to use it on me. Kind of hard to use when in missionary. But works best when im on top and using it. He loves the pressure of my vagina tightening on his penis makes him wild and he loves to watch me get pleasure. Also good in doggy style. Tried in the bath and wooow didnt think it could get better. Vibrations can be a bit loud but i just lower the vibrations. Overrall great
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Blair Cakes
Verified Purchase:Yes
Made me squirt! It had different suctions vibrations and o did not expect that!!!!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: patience1971
Verified Purchase:Yes
this takes some time to master, be patient and try the lowest settings first, it can be annoyingly precise and direct, but the suction and vibration combined are indisputably pleasurable once you find the right mode, it seems like there are endless options
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Xxx4567
Verified Purchase:Yes
This product was only so so for me until I tried it in the bath. Incredible!!
Written by a customer while visiting lelo.com
Posted by: ruthi2
Verified Purchase:Yes
Well I have to say that Lelo have ‘really’ excelled themselves with this product. I have a number of other Lelo toys, and all of them have been fun to use, but this new SONA Cruise 2 is like nothing I’ve ever tried; it’s completely mind blowing !! The pulse and sensation is quite extraordinary and very unique; once you’ve tried it there will be no going back :)
I would recommend this to a friend!
Written by a customer while visiting lelo.com