Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.6
(1,777 Reviews)
Rating breakdown 1,777 reviews
5 Stars
1,360
4 Stars
229
3 Stars
82
2 Stars
49
1 Star
57
90%of customers recommend this product.
(
1,538 out of
1,710)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Posted by: Newbie2
Verified Purchase:Yes
I love it: and it t loves me back! I don’t know why I waited this long to get something that makes every romantic encounter next level
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Treasure
Verified Purchase:Yes
I was excited at the lovely packaging, prompt delivery. However product is noisy and for me not effective.
No, I would not recommend this to a friend.
Response from lelo.comBy Alex, LELO, September 30, 2021
Hello and thank you for leaving a review. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Bossbae
Verified Purchase:Yes
Mind blowing! Its very intense. Go get it girl! Good for couples too.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Waitabit
Verified Purchase:Yes
It's absolutely perfect! The design and package are stunning, like piece of art. It's compact, light, nice to touch, easy to use and does amazing job. It's my first Lelo product but definitely not the last.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Cumonnow
Verified Purchase:Yes
This smart little machine will never let you down!! In fact it will send you to heaven and back. I can’t believe what a great design this is and how well it’s been built!! My new bff
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Langley1
Verified Purchase:Yes
I bought this about 2 months ago and at first was very happy with it. It was a replacement for a sona cruise that I had for quite some time before this so I had high expectations for it. I was disappointed that after a few weeks I started having trouble with it, and when it was working properly it was embarrassingly loud. The big issue was adjusting the speed was difficult, the buttons were mostly unresponsive and even turning it on/off was a pain. It would also drastically increase in pace with the slightest touch or adjustment, but then could not be brought down to a pace that was actually felt good. One day, about 6 weeks after my purchase it refused to turn off, so I let it buzz itself to sleep in my dresser. Since then it refuses to turn on. Very disappointed with this purchase.
No, I would not recommend this to a friend.
Response from lelo.comBy Juan, LELO, October 29, 2021
Hi! Thank you for the review! We're very sorry to hear about your experience with the Sona 2 Cruise. This is not how this device should function so please contact our Customer Care and we will assist you further. Have a nice day!
Written by a customer while visiting lelo.com
Posted by: Ulysses
Verified Purchase:Yes
One word: Sploooooooooooooooooooooooooooooooooooooooosh!
Written by a customer while visiting lelo.com
Customer Rating
3
Really disappointed with this one
on November 27, 2021
Posted by: Dak22
I bought my first cruise a while back and used it until it finally gave out, so i recently bought a new one. My problem is that the new one seems less powerful, smaller, and for some reason starts on a different setting.
My first one started on a single vibration setting, while the new one starts on a pulse pattern that makes me have to press the mode button multiple times until it gets to the right setting, and then it is already on its highest setting. This is how I realized that the power just seems overall less, because i didn't even realize it was on a mod high mode more like a middle one. In fact, if i turn it all the way down it doesn't actually produce any suction. On a full charge at the lowest setting my first one worked fine, while this one wont even kick on the higher power unless i take it off my body to turn up. I'm not even sure if the stronger vibrations are working because this one is so much weaker than my first one.
Written by a customer while visiting lelo.com