Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product.
(
1,530 out of
1,747)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Posted by: Minah
Verified Purchase:Yes
I've finally tried it only once a few days ago and so disappointed of it. It was totally out of my imagination and expectations. It must be a toy for babies. 👶 🤔 haha 😄 A total joke, scam and waste of my money.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, March 18, 2025
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Customer Rating
1
Used one time, cannot hold a charge
on March 30, 2025
Posted by: Volcomstone2002
We bought the sona 2. Worked great one time. Never held a charge after that. Just flashes randomly and never actually charges. For the price, this should not happen.
No, I would not recommend this to a friend.
Response from lelo.comBy Ginger, LELO, April 3, 2025
Hi! Thank you for your review. We’re sorry to hear about this. One of our agents will be in touch shortly to let you know more about our warranty policy!
Written by a customer while visiting lelo.com