Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product.
(
1,530 out of
1,747)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Posted by: Maya 213
Verified Purchase:Yes
Great variety and intensities. Soft feel and smooth interface
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: .Amanda.
Verified Purchase:Yes
Not as powerful as expected. Prefer the womanizer liberty.
Response from lelo.comBy Evelyn, LELO, August 27, 2024
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Kaytee
Verified Purchase:Yes
Its not as strong as the original sona. Wish it was a bit more intense.
Response from lelo.comBy Evelyn, LELO, August 27, 2024
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Shelly123
Verified Purchase:Yes
Still getting used to this. But overall enjoying it
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
2
Loud and disappointing
on September 8, 2024
Posted by: Disappointed first timer
I was really surprised how loud it was. At the price point I didn’t expect it. I have $30 products that are quieter. The setting options were disappointing as well. Just weird vibration options that couldn’t get the job done. Was not worth it. I wouldn’t recommend.
No, I would not recommend this to a friend.
Response from lelo.comBy Siv, LELO, September 12, 2024
Hi! Thank you for your feedback, we appreciate it very much. We're sorry to hear that the noise level of the Sona 2 Cruise didn’t match your expectations. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience. Have a wonderful day!
Written by a customer while visiting lelo.com
Posted by: Preacherman
Verified Purchase:Yes
Only used it once so far. Wife feels like it's "cheating"
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
It’s okay
on December 4, 2024
Posted by: JJean
Not exactly the intensity I was expecting after reading so many comments. The design is great the silicone is soft but it just is not strong enough and I found the mouth to be to narrow ( size of a pinky) to get the intense pleasure that some of my other similar toys have offered it’s also not the worst toy and eventually you might get off from it
No, I would not recommend this to a friend.
Response from lelo.comBy Eris, LELO, December 11, 2024
Hi! Thank you for your feedback, we appreciate it. We're sorry to hear that the strength and size of SONA 2 Cruise didn’t match your expectations. Please know that you can reach out to our Customer Care at any time if you have any questions about the device. Have a lovely day!
Written by a customer while visiting lelo.com
Customer Rating
2
Painful
on February 14, 2025
Posted by: Raven69
I had high hopes for the Sona given the hefty price tag. Unfortunately it is unusable for me. The suction, even on the lowest setting was incredibly painful and what could have been a great experience turned into a painful nightmare that lasted an entire week. I gave it 2 stars, because it came in nice packaging.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, March 19, 2025
Hi! Thank you for your honest feedback, we appreciate it very much. We're very sorry to hear about your experience with the SONA 2. One of our Customer Care agents will be in touch shortly to follow up. Have a lovely day!
Written by a customer while visiting lelo.com