Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product.
(
1,530 out of
1,747)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Posted by: E Pol
Verified Purchase:Yes
Settings are unimpressive…most of them are too fast and agitating. And the mouth of the thing is too firm. Not happy.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Customer Rating
2
Too intense
on September 6, 2022
Posted by: Rys9394
I have been using a different type of clitoral stimulator. This Sona 2 Cruise is way too intense for me. Regardless of the 12 settings, each setting seems to be more intense than the last. It takes a while to find a setting that doesn't hurt me. Then when I try to use it the next time, it seems to default to the factory setting so I have to go through all the settings again. I don't find the (-) button to be effective. I made a mistake with this purchase. If you are more accustomed to a sucking type clitoral stimulator, this may not be the best choice for you.
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, September 23, 2022
Hello,
Thank you for your honest review, I am sorry to hear it didn't meet your needs. Please note any device of the Sona range is not a typical clitoral massager or suction toy since it emits sonic vibrations you can feel through the whole body not just at the spot where it is applied.
We always suggest starting with the lowest setting and then exploring by your own rhythm and preferences other modes and adjusting the vibration strength. As well, water-based lubricant is a must-have when using any device.
Feel free to contact our Customer support team for more info and they will be happy to assist you.
Thank you for your honest review, I am sorry to hear it didn't meet your needs. Please note any device of the Sona range is not a typical clitoral massager or suction toy since it emits sonic vibrations you can feel through the whole body not just at the spot where it is applied.
We always suggest starting with the lowest setting and then exploring by your own rhythm and preferences other modes and adjusting the vibration strength. As well, water-based lubricant is a must-have when using any device.
Feel free to contact our Customer support team for more info and they will be happy to assist you.
Written by a customer while visiting lelo.com
Posted by: Nhes
Verified Purchase:Yes
Unfortunately the product won’t work anymore I think it’s broken when I dropped it. Is there a way I can have it replaced?
Thanks!
Response from lelo.comBy Kate, LELO, November 4, 2022
Hello, thank you for your review. I am sorry you dropped your device.
Feel free to check our warranty policy on our official website under the "LELO Warranty" section or reach out to our Customer care team.
Feel free to check our warranty policy on our official website under the "LELO Warranty" section or reach out to our Customer care team.
Written by a customer while visiting lelo.com
Posted by: LorB
Verified Purchase:Yes
Awesome product and great customer service! Quick delivery
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Fifties
Verified Purchase:Yes
The "contact point" has straight, hard borders where soft, round ones would have been much better. Even the lowest setting is too strong to get started. Kind of noisy too. Violently efficient, but without the deep satisfaction that comes from a slow take off. Great for nipple play though.
Cleaning the opening is a bit of a struggle: there are little recesses where the device could have been manufactured without. Some settings are ridiculous - the development team really must have been bored and out of ideas.
Basically, all Lilo toys I have tried so far are like my ex: they claim to know what satisfies me and won't listen to my wishes :)
Cleaning the opening is a bit of a struggle: there are little recesses where the device could have been manufactured without. Some settings are ridiculous - the development team really must have been bored and out of ideas.
Basically, all Lilo toys I have tried so far are like my ex: they claim to know what satisfies me and won't listen to my wishes :)
Written by a customer while visiting lelo.com
Posted by: CrazySexyKool
Verified Purchase:Yes
I recently received this beauty and it does exactly what it says. I like it a lot.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: MsMe918
Verified Purchase:Yes
Nothing special. It’s like when you go to college and the make you buy a new textbook only a picture has changed. Same with this one little change and they consider it new and innovative. I have the first one and there is no difference in my opinion.
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, November 25, 2022
Hi there! Thank you for your review. I'm sorry to hear that the Sona 2 Cruise didn't match your expectations. Please feel free to tell us a bit more by contacting our Customer Care team. Have a great day!
Written by a customer while visiting lelo.com
Posted by: Emily928
Verified Purchase:Yes
Intensity is too low and doesn’t change. It hasn’t done what I need it to do. Super disappointed
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, November 25, 2022
Hello! Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options.
Written by a customer while visiting lelo.com