Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product.
(
1,530 out of
1,747)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Posted by: BaileyM
Verified Purchase:Yes
My boyfriend and I both love this product. It is easy to use. But it is a bit on the larger size so it can get in the way depending on position. However, if you’re solo then it is perfect.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Ali-76
Verified Purchase:Yes
Bought this to replace my Sona - which is great - returned the first one as I assumed it was faulty, the cruise / maintain vibrations under pressure didn’t work and there’s no variation in ‘volume’ using the +\~. Very good customer service getting a replacement … but exactly the same. Pressure makes it slow instantly and stop, and only get +\~ on the basic vibration, none of the other 11 settings. Really missing my original Sona…
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, April 22, 2022
Hello, thank you for your feedback, I am sorry it didn't meet your expectations. Sona 2 and Sona 2 Cruise were actually developed upon the customers'
feedback in order to provide a longer-lasting battery, more vibration modes which evolve gradually and a deeper mouth of the device.
Our customer care team is here for you if you will need any further advice on use or additional info.
feedback in order to provide a longer-lasting battery, more vibration modes which evolve gradually and a deeper mouth of the device.
Our customer care team is here for you if you will need any further advice on use or additional info.
Written by a customer while visiting lelo.com
Posted by: MyLelo
Verified Purchase:Yes
When I received my Lelo I charged it. Took me a week to finally try it out. I was not impressed. It was very dull and not a powerful as I was told. So I charged it some more, I tried it a few more times ...same thing. I contacted customer service. They sent me a new one after I returned the first one. I fully charged it tried it out, it was alittle better than the first one. But it's still not as powerful as I prefer. There are a few buttons so I will continue to fool around with it. & Hopefully it will be to my needs.
Response from lelo.comBy Kate, LELO, April 22, 2022
Hello, thank you for your feedback, I am sorry it doesn't meet your expectations. Feel free to contact our Customer care team so they can check if there is an issue with the device or not and are able to assist you further if needed.
Written by a customer while visiting lelo.com
Customer Rating
5
BEST O OF ENTIRE LIFE!!!! BUY NOW!!!!
on April 10, 2022
Posted by: Cb06
I have always been sensitive to too much pressure but this is perfect. Don’t look anywhere else
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
If you’re looking for intensity-this is for you
on April 13, 2022
Posted by: New_toy16
Verified Purchase:Yes
Nice product, but honestly I’m not loving it. Even with the different settings, it’s a relatively intense vibe. If you’re looking for a toy that’s super into targeting that one specific area only, then it’s probably for you. If you enjoy a bit of a smoother pace, that builds up then this might not be the product for you, especially at the price point. Really nice quality, etc. But each time I go to use it, I end up switching to my other toys.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: MCMD
Verified Purchase:Yes
The best in it’s category Worth every penny !!!! Amazing sensation Soooo easy to get that O
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Cyndy
Verified Purchase:Yes
I bought it a little while ago, and am so glad I did!! It works like a charm. It’s now my new bff.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Tatty725
Verified Purchase:Yes
My partner went right back to her other toys. Didn't work for her.
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, May 26, 2022
Hi! Thank you very much for your feedback, it is much appreciated. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact our Customer Care team and tell us more about your experience. Have a great day!
Written by a customer while visiting lelo.com