Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product.
(
1,530 out of
1,747)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Customer Rating
2
Okay but not discreet
on February 23, 2022
Posted by: Queen B 808
The Sona Cruise 2 is okay. It gets the job done, but if you don't get it in the exact right position, it kinda hurts. And the worst part is the noise. I think the whole neighborhood could hear that thing. It's not discreet at all.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: Lilkim
Verified Purchase:Yes
Very disappointed. Not strong enough to do the job for me.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: sadclient
Verified Purchase:Yes
Unless you are into butterflies I would not buy. Regret it, because it’s so light of a vibe and that it wouldn’t even tickle. Super sad about this one. :(
No, I would not recommend this to a friend.
Response from lelo.comBy Lilly, LELO, March 28, 2022
Hi there!
Thank you for your feedback! We're truly sorry to hear your Sona 2 Cruise feels so weak.
It is quite unusual that this device would feel weak as is in generally quite intense, so your device may be faulty. As such, we would recommend contacting our customer care department directly so they can assist you with your warranty process.
Best regards,
Thank you for your feedback! We're truly sorry to hear your Sona 2 Cruise feels so weak.
It is quite unusual that this device would feel weak as is in generally quite intense, so your device may be faulty. As such, we would recommend contacting our customer care department directly so they can assist you with your warranty process.
Best regards,
Written by a customer while visiting lelo.com
Posted by: Friend with bene
Verified Purchase:Yes
When it works it’s fantastic. Unfortunately it will suddenly not work, often.
No, I would not recommend this to a friend.
Response from lelo.comBy Lilly, LELO, March 30, 2022
Hi there!
Thank you for your feedback and letting us know about this!
We're sorry for the issue with your Sona, and please know you can take advantage of your LELO warranty in such cases. Please feel free to reach out to our customer care department about your warranty options, and they would be happy to assist you with this!
Best regards,
Thank you for your feedback and letting us know about this!
We're sorry for the issue with your Sona, and please know you can take advantage of your LELO warranty in such cases. Please feel free to reach out to our customer care department about your warranty options, and they would be happy to assist you with this!
Best regards,
Written by a customer while visiting lelo.com
Posted by: TheOneLady
Verified Purchase:Yes
I bought this a couple of months ago and it has several settings based on your needs but the intensity does not change at all so it just doesn't really do it for me. I chalk it up to everyone being different though so no hard feelings.
No, I would not recommend this to a friend.
Response from lelo.comBy Lilly, LELO, March 29, 2022
Hi there!
Thank you for leaving your feedback with us! I'm sorry for any trouble with your device.
On the Sona 2 Cruise, each mode should have a range of intensities to choose from with the + and the - buttons. If the intensity interface is not working on your device, please contact our customer care department for your LELO warranty options!
Best regards,
Thank you for leaving your feedback with us! I'm sorry for any trouble with your device.
On the Sona 2 Cruise, each mode should have a range of intensities to choose from with the + and the - buttons. If the intensity interface is not working on your device, please contact our customer care department for your LELO warranty options!
Best regards,
Written by a customer while visiting lelo.com
Posted by: Simons
Verified Purchase:Yes
Really like this toy. Again not my first go to toy but gets the job done.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Abcdef
Verified Purchase:Yes
Wasn’t sure about buying such a premium toy, however it does work can get “there” in like 20 seconds. However can be a tad loud, other than that very good purchase
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Froggy
Verified Purchase:Yes
I have enjoyed this product from the start. But after two months it is making a loud noise when using and does not sound good.
I would recommend this to a friend!
Written by a customer while visiting lelo.com