Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.6
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,362
4 Stars
229
3 Stars
79
2 Stars
49
1 Star
39
91%of customers recommend this product.
(
1,540 out of
1,693)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Posted by: Abcdef
Verified Purchase:Yes
Wasn’t sure about buying such a premium toy, however it does work can get “there” in like 20 seconds. However can be a tad loud, other than that very good purchase
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Froggy
Verified Purchase:Yes
I have enjoyed this product from the start. But after two months it is making a loud noise when using and does not sound good.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: 9toes
Verified Purchase:Yes
This toy is a workhorse. It has a strong motor, plenty enough to get the job done. If it went out, I’d definitely replace it.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jlie
Verified Purchase:Yes
Love how easy it is to use and clean. I let my hubby use it in me to give him a break ;). Foreplay has never been so easy.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: JayBee1977
Verified Purchase:Yes
Low, medium or highl( That’s all they needed to make. Too complicated; ruins the mood when I run the thing for my wife
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, March 17, 2022
Hi! Thank you very much for your feedback. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience, we would be more than happy to provide you with some user tips. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Sharon
Verified Purchase:Yes
Literally life changing! You won’t be disappointed!!! Worth every penny and more
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Tilly123
Verified Purchase:Yes
I’ve had this for a couple of months but can only really use it when my housemate isn’t home as it doesn’t have a discreet sound level. Feels great, though would love if it had some lower intensity settings to warm up with.
I would recommend this to a friend!
Response from lelo.comBy Maya, LELO, March 17, 2022
Hi! Thank you for your feedback. We are sorry to hear about your experience. Sona 2 Cruise has 6 different intensity levels, and it powers up on the intensity level that was last used. If you are experiencing less than the standard 6 intensity levels, please reach out to our Customer Care department for more information about the warranty policy. Have a great day!
Written by a customer while visiting lelo.com
Posted by: Sparky tot
Verified Purchase:Yes
I heard from friend s that this was amazing..I was less than impressed. I expected more ummph. Talked to same friends and charged it overnight. Same results. Waste of money IMO
No, I would not recommend this to a friend.
Response from lelo.comBy Lilly, LELO, March 29, 2022
Hi there!
Thank you for your honest feedback, and I'm truly sorry to hear the Sona 2 Cruise felt too weak.
We would like to recommend against charging the device overnight or for long periods of time, as this can weaken or even kill the battery. A full charge should only take 2 hours.
If your Sona may have been weakened by overcharging, we would recommend contacting our customer care department to look into your warranty options.
Best regards,
Thank you for your honest feedback, and I'm truly sorry to hear the Sona 2 Cruise felt too weak.
We would like to recommend against charging the device overnight or for long periods of time, as this can weaken or even kill the battery. A full charge should only take 2 hours.
If your Sona may have been weakened by overcharging, we would recommend contacting our customer care department to look into your warranty options.
Best regards,
Written by a customer while visiting lelo.com