Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Cerise
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,354
4 Stars
228
3 Stars
80
2 Stars
65
1 Star
91
88%of customers recommend this product.
(
1,530 out of
1,747)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Cerise
Posted by: C&N1310
Verified Purchase:Yes
Loves it !!!! Works like a dream and it’s easy to use and can change things up.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: pleasure victim
Verified Purchase:Yes
really like the device except for the buttons. they’re so close together and on the smaller side so i tend to fumble for the right one. also, i like the lower speed but each time i change to a different setting, i have to readjust the speed again. the device works great and feels great. love the variety of settings. the buttons and having to readjust the speed are the only downsides.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: LeloLover2021
Verified Purchase:Yes
I enjoyed its use but it could use some intensity adjustments.
Written by a customer while visiting lelo.com
Posted by: Anonymous
Verified Purchase:Yes
Great features, good operation. Very intense even at lowest setting. Cleans easily
Written by a customer while visiting lelo.com
Posted by: DameDandy
Verified Purchase:Yes
This was incredibly painful. I lost control of bodily functions on first use and was in intense pain for 4 hours afterwards. After researching this problem, I saw that other women have reported nerve damage from this line of products. Bought the womanizer instead, and it works wonders.
Written by a customer while visiting lelo.com
Posted by: Lou2
Verified Purchase:Yes
I bought this device thinking it was better than the SONA Cruise which failed forever atfer using it once in the bath-tube, non-compliance with the product tecnical specifications
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, October 15, 2021
Hello,
I am sorry it didn't meet your expectations.
Feel free to write to our Customer care team if you need any further assistance.
Our second generation of Sonas was actually developed on the feedback of the customers. In case the device is faulty, it does fall under our warranty policy so you can submit a warranty claim for it. You can read more about it under Shopping faqs.
I am sorry it didn't meet your expectations.
Feel free to write to our Customer care team if you need any further assistance.
Our second generation of Sonas was actually developed on the feedback of the customers. In case the device is faulty, it does fall under our warranty policy so you can submit a warranty claim for it. You can read more about it under Shopping faqs.
Written by a customer while visiting lelo.com
Posted by: Bob2
Verified Purchase:Yes
Purchased Sona a couple of years ago, for my wife , started to lose its charge quicker during use, so lldecided to upgrade to sona 2 cruise for her but not having the same reaction with sona cruise 2
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, October 15, 2021
Hello,
Thank you for your honest feedback, the seconds generation of Sonas was developed upon customers' feedback, feel free to contact our Customer care team so they can provide you with info about differences between these two generations if needed.
Thank you for your honest feedback, the seconds generation of Sonas was developed upon customers' feedback, feel free to contact our Customer care team so they can provide you with info about differences between these two generations if needed.
Written by a customer while visiting lelo.com
Posted by: Ash88
Verified Purchase:Yes
I have purchased Lelo products in the past because of their high quality. However, I am not vibing with this model. I find it noisy and I am not enjoying the automatic intensity change. It is difficult to control as the intensity changes frequently or sometimes it just stops. Considering the high price, I am disappointed.
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, October 15, 2021
Hello,
Thank you for your feedback. Please contact our Customer care team with more info and a video so they are able to check the functions of your Sona 2 Cruise and assist you further if needed.
Thank you for your feedback. Please contact our Customer care team with more info and a video so they are able to check the functions of your Sona 2 Cruise and assist you further if needed.
Written by a customer while visiting lelo.com