Customer reviews from lelo.com
Lelo - SONA - Mini Massager - Black
Average customer rating
4.7
(1,731 Reviews)
Rating breakdown 1,731 reviews
5 Stars
1,330
4 Stars
290
3 Stars
59
2 Stars
20
1 Star
32
94%of customers recommend this product.
(
1,517 out of
1,610)
Customer Reviews for Lelo - SONA - Mini Massager - Black
Posted by: JessFoodie
Verified Purchase:Yes
My first Lelo purchase, and I was pleasantly surprised!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: kitten808
Verified Purchase:Yes
It is so quiet and easy to use! Definitely worth the price and will be looking to buy more from this brand.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Amazedhuman
Verified Purchase:Yes
Amazing new innovative toy! I wasn’t sure if I was going to like this but I was blown away. Also very easy to clean, discreet and looks cool af
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
Great toy but unreliable
on March 26, 2022
Posted by: Bernmeister
I have been using this toy for about two years. It feels amazing and its great to use with a partner but its stopped functioning properly. My first lelo vibrator lasted for over 10 years. This one hasn't made it past two. The buttons do not react when you need them to so its hard to turn on and off. There are many times it just doesn't turn on for me even though I just charged it.
I would recommend this to a friend!
Response from lelo.comBy Lilly, LELO, March 28, 2022
Hi there!
Thank you for leaving your feedback with us, and I'm sorry to hear your Sona may be malfunctioning.
Please know you are covered under the LELO warranty that you can take advantage of in these cases. If you are interested in claiming your device for the warranty, please feel free to contact our customer care department for further assistance.
Best regards,
Thank you for leaving your feedback with us, and I'm sorry to hear your Sona may be malfunctioning.
Please know you are covered under the LELO warranty that you can take advantage of in these cases. If you are interested in claiming your device for the warranty, please feel free to contact our customer care department for further assistance.
Best regards,
Written by a customer while visiting lelo.com
Posted by: Nurserr88
Verified Purchase:Yes
I bought this a month ago and it’s my favourite toy!
Written by a customer while visiting lelo.com
Posted by: lovemysona222
Verified Purchase:Yes
This was so useful and has many excellent settings
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Brielle_Xoxo
Verified Purchase:Yes
This is my first Lelo and I highly recommend this one! Coming back to get another kind!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: emiwi
Verified Purchase:Yes
I didnt think much of this because of the size of it, but to be completely honest, its bougee looking and its 10/10 for being my first toy
I would recommend this to a friend!
Written by a customer while visiting lelo.com