Customer reviews from lelo.com
Lelo - SONA - Mini Massager - Black
Average customer rating
4.7
(1,731 Reviews)
Rating breakdown 1,731 reviews
5 Stars
1,330
4 Stars
290
3 Stars
59
2 Stars
20
1 Star
32
94%of customers recommend this product.
(
1,517 out of
1,610)
Customer Reviews for Lelo - SONA - Mini Massager - Black
Posted by: Erinuu
Verified Purchase:Yes
The instructions say to turn it off by holding down the minus sign, but mine doesn’t work that way. Instead, I have to lock it by holding the plus and minus together. Not a big deal, but a little annoying.
I would recommend this to a friend!
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Hello and thank you for leaving a review. This is not how SONA should be turning off. Don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your item.
Written by a customer while visiting lelo.com
Posted by: Kjes
Verified Purchase:Yes
I bought this product based on the reviews of others who loved it. I have used it a few times and it’s taking some getting used to. The area that gets stimulated is very small where is the products I’ve used before stimulate a larger area at once. I would not purchase again I’m going to try to find some thing that stimulates a larger area at once.pretty disappointed because I was hoping to love it and it was so expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: V@lentine
Verified Purchase:Yes
Efficace, orgasme garantie! Je le recommande, surtout comme premier sextoy.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Honeybooboo
Verified Purchase:Yes
The only criticism I have is that the lowest setting is still pretty intense, and I have to move it away from the sensitive areas.
I'm not sure what they mean by sound wave. I can hear it going from low to high on certain settings, but it still just vibrates.
I like it, though.
I'm not sure what they mean by sound wave. I can hear it going from low to high on certain settings, but it still just vibrates.
I like it, though.
I would recommend this to a friend!
Response from lelo.comBy Kate, LELO, July 27, 2022
Hello,
Thank you for sharing your honest feedback. I would suggest using as much water-based lubricant as you need. Feel free to contact our Customer care team if you need any suggestions or info about the product. Our second generation of Sona was designed based on the feedback of the users of Sona's 1st generation so I think it might suit you even more concerning the vibration settings and mouth of the device itself.
Thank you for sharing your honest feedback. I would suggest using as much water-based lubricant as you need. Feel free to contact our Customer care team if you need any suggestions or info about the product. Our second generation of Sona was designed based on the feedback of the users of Sona's 1st generation so I think it might suit you even more concerning the vibration settings and mouth of the device itself.
Written by a customer while visiting lelo.com
Posted by: rosewaz
Verified Purchase:Yes
Works as intended. I love when products work properly! Nothing really special about it. I probably just had too high of expectations tho idk why it's just a vibrator lol
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Ohhellno
Verified Purchase:Yes
It works, but there is no good way to hold it where it isn’t loud
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: bgdj5sg
Verified Purchase:Yes
This toy doesn't bring me joys. I love Lelo Wave2 more.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, December 12, 2022
Hi! Thank you for your feedback, we appreciate it very much. We're sorry to hear that SONA didn’t match your expectations. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience. Have a wonderful day!
Written by a customer while visiting lelo.com
Posted by: Paolab
Verified Purchase:Yes
The toy has a learning curve. It’s too intense and even painful. Once you find the correct setting and position it’s not that bad, but tbh I prefer my Nea 2.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com