Customer reviews from lelo.com
Lelo - SONA - Mini Massager - Black
Average customer rating
4.7
(1,731 Reviews)
Rating breakdown 1,731 reviews
5 Stars
1,330
4 Stars
290
3 Stars
59
2 Stars
20
1 Star
32
94%of customers recommend this product.
(
1,517 out of
1,610)
Customer Reviews for Lelo - SONA - Mini Massager - Black
Posted by: Girl27
Verified Purchase:Yes
I really enjoyed this while I had it. Unfortunately during cleaning it my nail cut the silicone and water for in and killed it. I will be purchasing another one!
I would recommend this to a friend!
Response from lelo.comBy Kate, LELO, April 22, 2022
Hello, thank you for your review, we are sorry to hear that.
Should you need any further assistance, feel free to contact our Customer care team.
Should you need any further assistance, feel free to contact our Customer care team.
Written by a customer while visiting lelo.com
Posted by: Vondy
Verified Purchase:Yes
Beautifully made, and looking, product. Lots and lots of settings. Once it's positioned in the right place, and on a, good setting, it does work. However, for me, I have found it quite tricky getting the position and setting right, so patience and lots of adjusting is needed.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: elmal
Verified Purchase:Yes
I bought this a month ago and it's a fun time when I pick it up
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: CRod
Verified Purchase:Yes
It’s not what I expected, it’s weak and loud. I’m disappointed because it was not cheap.
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, May 19, 2022
Hello! Thank you for your feedback, we appreciate it very much. I'm sorry to hear about your experience with Sona. Please don't hesitate to contact our Customer Care team for more information about our Warranty policy. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Steffytst
Verified Purchase:Yes
My hubby got this for me when he is working late. While it takes me a while to get there has a comfortable grip, nice speed and vibration settings, and gets the job done.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Angelee
Verified Purchase:Yes
It is easy to use but not as powerful as advertised in my opinion
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, May 26, 2022
Hi! Thank you for your feedback. I'm really sorry to hear that Sona didn't quite meet your expectations. Please don't hesitate to share a bit more about your experience with our Customer Care team. Have a great day!
Written by a customer while visiting lelo.com
Posted by: Highlandlass
Verified Purchase:Yes
So not worth the money and can’t quite see what all the fuss is about. Would not recommend it.
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, May 26, 2022
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience with Sona didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Customer Rating
3
Unsure if I'll like this more than the Ina.
on May 23, 2022
Posted by: unsure_123
I was expecting to really love this but I can't say that it beats my Ina from Lelo.
No, I would not recommend this to a friend.
Response from lelo.comBy Ginger, LELO, May 26, 2022
Hi! Thank you for your feedback. If there's anything we can assist with, please don't hesitate to contact our Customer Care department. Have a nice day!
Written by a customer while visiting lelo.com