Customer reviews from lelo.com
Lelo - SONA - Mini Massager - Black
Average customer rating
4.7
(1,732 Reviews)
Rating breakdown 1,732 reviews
5 Stars
1,330
4 Stars
290
3 Stars
59
2 Stars
20
1 Star
33
94%of customers recommend this product.
(
1,517 out of
1,611)
Customer Reviews for Lelo - SONA - Mini Massager - Black
Posted by: happycustomer1234567
Verified Purchase:Yes
This product is accurate, well-designed, and works better than anything I have ever used before. My only complaint is too much packaging comes with it, which feels wasteful. But as to the efficacy of the product -- can't be beat.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: AKluvsit
Verified Purchase:Yes
My partner bought this for me a few months ago and it is constantly our go to from the drawer. Definitely overly happy with this gift.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Reviewer1
Verified Purchase:Yes
Old lelo vibrator can't hold charge anymore. 8 years of good service
Updated to the ultrasound black and gold.
Way way too intense. Not enjoyable.
No, I would not recommend this to a friend.
Response from lelo.comBy Alex, LELO, April 30, 2021
Hi! Thank you for your honest feedback, we appreciate it very much. We're very sorry to hear about your experience with the Sona. One of our Customer Care agents will be in touch shortly to follow up. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Marylovespinktoy
Verified Purchase:Yes
Best toy I have ever bought. Speeds are wonderful and love the color
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Charne
Verified Purchase:Yes
A great product that does exactly what it says it will! Enjoy!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Joyce123456
Verified Purchase:Yes
It works great but might be a bit strong for first-time users. Need to work around it for a while.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: Rigg81
Verified Purchase:Yes
Just like the other reviews say. It’s awesomesauce! Worth every penny
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jan9
Verified Purchase:Yes
The good: I absolutely love the various settings and that each can be dialed up or down in intensity—endless opportunities to try something different! Also, the product is absolutely gorgeous to look at, from the packaging to the Sona itself. The Sona also holds a charge for quite a long time, which is important because...
The Not So Good: The design of the Sona makes it difficult to navigate and align with my body. The curve inward and way the suction cup is placed isn’t intuitive for me and most of my time with the Sona is spent just trying to get things positioned correctly...and once they are, keeping them there. When it’s right, it’s veeeeeery right but getting there and trying to stay there long enough to really enjoy myself is definitely a process & makes it hard to truly relax and let go. Forget switching positions, changing the setting, or moving my hips if I don’t want to start the re-calibration process all over again.
The pluses are big pluses and, again, when the stars, the Sona, and my body align, it’s a great experience, but the design of the Sona makes it difficult to use and often means more time is spent lining things up and making adjustments than enjoying myself.
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, April 21, 2021
Hi! Thank you for your honest feedback, we appreciate it very much. We're sorry to hear that the use of Sona didn’t match your expectations. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience. Have a wonderful day!
Written by a customer while visiting lelo.com