Customer reviews from lenovo.com
Lenovo - ThinkPad T14 Gen 2 14" Touch-Screen Laptop - AMD Ryzen 7 PRO - 16GB Memory - 512GB SSD - Black
Average customer rating
4.6
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
147
4 Stars
46
3 Stars
7
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
146 out of
157)
Customer Reviews for Lenovo - ThinkPad T14 Gen 2 14" Touch-Screen Laptop - AMD Ryzen 7 PRO - 16GB Memory - 512GB SSD - Black
Customer Rating
1
Very poor.. Unexpected restarts almost each day.
on December 13, 2021
Posted by: Simon_UA
I have used Thinkpad Yoga 260 for few years and was pretty happy with that. Few months ago I have decided to buy something more powerful and fresh from Lenovo. I have bought 20XK0019US with the most powerful AMD processor in Gen 2.
And now I'm facing with unexpected restarts. It goes to sleep, sometimes it can wake up but sometimes it lose all open programs and documents and restarts.
Very disappointed with the quality.. Not sure is it BIOS issues (there are many posts in forums around such issues).
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 14, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. For Lenovo Vantage, please utilize this link https://support.lenovo.com/by/en/solutions/ht505081.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. For Lenovo Vantage, please utilize this link https://support.lenovo.com/by/en/solutions/ht505081.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Hectobyte
from Ontario, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Thinkpad T14 Gen 2 is one of the nicest laptops I have ever seen. It is incredibly sturdy and built well. I was also blown away by how good the keyboard is.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AshleyY
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is light weight and has been performing well so far when I play games on it. Never crashed so far and keyboard feels nice. Battery lasts up to a full day which is great too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mike Tyson
from Chicagi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great working laptop. Happy with my purchase it works just as expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Benny Stems
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome laptop! Really enjoy using it. The finger touch-to-unlock is a great feature. The battery life is long which is super helpful for me! Great computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Maxwell Anderson
from Provo, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] The build quality is very nice and sturdy, and the specs for the price are unrivaled.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Goldenwings
from Anchorage, AK
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product itself is as expected, the service isn't as good. Delivery time is delayed multiple times and I finally got it after 2month+ from the date I ordered it. The delivery estimation was 7-14days when I placed the order and suddenly changed to 3month+ .Alright, still arrived 1 month early than the worst situation possible.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: YogiS
from California
Verified Purchase:Yes
The customer service was good. One of the associate named Maria Donado, helped me with customization of laptop and invoice as well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com