Customer reviews from De'Longhi
De'Longhi - Eco Descaler - 1 500ml bottle - Clear
Average customer rating
4.8
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
20
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
93%of customers recommend this product.
(
14 out of
15)
Customer Reviews for De'Longhi - Eco Descaler - 1 500ml bottle - Clear
Customer Rating
5
Try this if your machine is acting sluggish.
on February 15, 2024
Posted by: Colorado Tim
Verified Purchase:Yes
Our espresso maker was overworking and the flow seemed to be sluggish so we ordered the EcoDecalk and followed the instructions both on the bottle and in our manual and the machine is now working smoothly.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Sara1214
Verified Purchase:Yes
I thought I had to throw away my machine but the descaler works really well. The cleaning process doesn’t require a lot of the fluid either.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Mosur77
Verified Purchase:Yes
Be sure to look online or a YouTube video to see what you need to do to “descale””
Written by a customer while visiting De'Longhi
Posted by: Leomonte
Verified Purchase:Yes
Very difficult to follow instructions from a leaflet with tiny copy
No, I would not recommend this to a friend.
Response from De'LonghiBy S.L., CSR, May 16, 2023
Hello Leomonte,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: LMBux
Verified Purchase:Yes
The EcoDecalk worked well to clean out my machine.
I don't understand why the instructions say to stop and restart the process four times rather than doing it in one continuous time.
I don't understand why the instructions say to stop and restart the process four times rather than doing it in one continuous time.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Hannah espresso
Verified Purchase:Yes
When I bought my deloungi espresso maker, a sample of the descaler was included in the box. It does its job. My machine is squeaky clean.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Just makes Great Esprsso
on March 9, 2023
Posted by: Jimmy 2
I used the Descaler liquid for the first time and found it easy to use. You pour it into the tank, add water and turn on the unit to do its preprogrammed work. How hard can that be? Anyway, it worked perfectly and i do notice the taste. Also the pressure gauge isn't going crazy now like it did beforre I did the descaler. I love this machine !!
I would recommend this to a friend!
Response from De'LonghiBy ND, CST, March 13, 2023
Hello.
Thank you so much for leaving your 5-star review. We are pleased to hear that your descaling process went well. We created the descaling solution because we understood after several uses, the unit needs to be cleaned thoroughly. This will help maintain your unit's performance.
Thank you.
Thank you so much for leaving your 5-star review. We are pleased to hear that your descaling process went well. We created the descaling solution because we understood after several uses, the unit needs to be cleaned thoroughly. This will help maintain your unit's performance.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: BellaM
Verified Purchase:Yes
Works great! Thank you for offering this product.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi