Our espresso maker was overworking and the flow seemed to be sluggish so we ordered the EcoDecalk and followed the instructions both on the bottle and in our manual and the machine is now working smoothly.
Very difficult to follow instructions from a leaflet with tiny copy
No, I would not recommend this to a friend.
Response from De'LonghiBy S.L., CSR, May 16, 2023
Hello Leomonte, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. Thank you.
The EcoDecalk worked well to clean out my machine. I don't understand why the instructions say to stop and restart the process four times rather than doing it in one continuous time.