I have had the Maestro a month. Pros: automatic froth, aesthetically pleasing look, two cup heights, pre-programmed coffee choices. Cons: Grinder settings, grinder basket removes but you have to vacuum the beans from the bottom.
Purchased as Christmas gift for husband and it was a big hit! Very easy to use and looks beautiful in person!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Stopped working after 1 year
on September 20, 2023
Posted by: Seth
Loved it at first! Now it doesn't work. Cleaned it every time the light cam on. Waste of money!
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, CST, September 21, 2023
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Definitely worth every penny! This is my first espresso machine, so reading the instructions was a MUST. I highly recommend, even if you’re a pro, just to familiarize yourself with all the tips and tricks. You will not be disappointed!
The unit itself is amazing. I wish the owners manual was more clear on some of tbe maintenance needed such as cleaning of the grind shoot and how to check it.
Awesome machine! Some buyers mention problems with the grinder, but we've had no issues and we run this thing quite a bit. Watch the walkthrough video on YouTube, works exactly as displayed. Worth the upgrade if you're looking to replace. Might be a lot of machine for new enthusiasts.
It looks intimidating but is not- it is actually very easy to use and keep clean. It gives the option to practice your barista skills or just go in autopilot. The tamper is easy to use-some coffee grounds do fall down in the tray but they can be easily vacuumed out or just dump when cleaning the tray. The steamer is great- I had one that was just regular manual mode and it was fun the first few times but after that you had to sit and wait for it to warm up and steam the milk- sometimes it would be great other times my steaming skills were off and it was not as great. The auto milk steamer just does it on its own! I push the OK button and in about a minute I have my perfect cup of whatever I want! I even do not use my Moccamaster coffee machine as much (just for more than a cup)- this makes a better cup of coffee that tastes superb. The auto mil steamer needs to be cleaned after use - there is a cleaning on the machine that is easy but then it should be taken apart and rinsed out- it takes about a minute so I’m not taking anything off the review.