Customer reviews from De'Longhi
De'Longhi - La Specialista Prestigio Espresso Machine with Active Temperature Control and Dual Heating System - Red
Average customer rating
4.6
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for De'Longhi - La Specialista Prestigio Espresso Machine with Active Temperature Control and Dual Heating System - Red
Posted by: Janeenz
Verified Purchase:Yes
It not only makes an amazing cup of coffee but it’s so beautiful on my counter
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Jim S. McKinney Texas
Verified Purchase:Yes
It took a while before we pulled the trigger on the La Specialista. Expected a top-notch machine and that's what we received. Worth the wait!! Easy to use! Great coffee and espresso.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Makes perfect capuccino with thick foam every time
on September 30, 2023
Posted by: Eonz
I bought one for our home in Sydney and we love it so much, I bought another one for our office in Milford, OH, USA - and now I am gifting one to my business partner: we developed our advanced medtech feuled by much coffee!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Best coffee machine ever!
on April 17, 2024
Posted by: EC9335R
DeLonghi has several systems you could call the Best - up to your own taste, literally and aesthetically - but we love this EC9335R so much we've bought three - for home in Sydney, and office and home in the USA. It lets you lock in your own preference, and the steamer tube makes perfect foam. Also, the company has brilliant management with excellent client contact and service and great phone and email support if you need it - globally. You get them with the machine.
Written by a customer while visiting De'Longhi
Posted by: Ron J.
Verified Purchase:Yes
Easy to use, once dialed in its consistent everytime. Great pulls everytime. Can't go wrong with frother wand.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Tuscantreasures
Verified Purchase:Yes
Best coffee ever. Best coffee ever. Best coffee ever.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
2
Many Problems
on October 31, 2023
Posted by: disappointed consumer
I bought this machine a two and a half years ago. I had problems immediately. First, the frother decided to stop working, even though it was cleaned after every use. Then, the burr grinders stopped working - I sent it in for maintenance and they apparently "repaired the faulty parts". Yet, the problem continues to pop up. When I call again, they say they cannot help me. What a waste!
No, I would not recommend this to a friend.
Response from De'LonghiBy DeLonghi Customer Care, November 1, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Written by a customer while visiting De'Longhi