[This review was collected as part of a promotion.] I got this knock box to go with the La Specialista coffee machine that we already have! It matches perfectly, and is perfect to hold already used grounds/pucks for disposal! This is the best, most efficient way to get rid of old grounds!
I purchased the knock box to complement my De’Longhi La Specialista, but due to repeated issues and extended downtime with the machine, I haven’t been able to use it. At this point, my overall experience with De’Longhi has been disappointing, and I’m unable to evaluate the knock box in practice.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi escalations department, May 5, 2026
Dear Chip,
Thank you for sharing your experience with the De’Longhi Coffee Knock Box, Stainless Steel (Product ID: DLSC059). We understand your disappointment and regret that issues with your La Specialista machine have prevented you from fully enjoying the knock box.
To address the situation, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. Once you contact us, we’ll be able to validate the machine concerns and guide you through the next steps to ensure you can use your knock box as intended.