Customer reviews from www.electrolux.com
Electrolux - Oxygen 99.97% HEPA Canister Vacuum
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Electrolux - Oxygen 99.97% HEPA Canister Vacuum
Customer Rating
1
Power head brush nozzle broke off too
on October 27, 2016
Posted by: Jane101
from Foxboro, MA, United States
This seems to be a common problem of this model. Is there a replacement part available for sale?
Response from www.electrolux.comBy Electrolux Expert, Consumer Care Department, October 28, 2016
We are sorry to hear that. We're always working to ensure we have the best quality products. You are most welcome to contact one of our trained Customer Service representatives for assistance with parts inquiries and with the warranty. You may call us at your convenience, Monday-Friday 8:00 am-7:30 pm CST at 1-800-896-9756.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Vacuum
on May 20, 2017
Posted by: suee
from Florida, United States
I have had this vacuum for almost 10 years now. I've never had a problem, It has great suction and it's easy to maneuver. When you clean the rugs it almost pushes itself. It was worth every penny - best vacuum I've ever had!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Power head brush nozzle Broke off!!!!
on May 13, 2016
Posted by: MadAsHell
from Seattle, WA, United States
I bought this Electrolux Oxygen about 3+ years ago. I live alone and don't need to Vacuum often. One day I was Vacuuming and the Power head brush nozzle just broke off. I was shocked. I have always taken care of this Vac and it just busted right off. Buyer beware!! The Plastic is weak and will not last.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Electrolux Expert, Consumer Care Department, October 6, 2016
Our customers are very important to us, and your comments are extremely valuable. I have forwarded your comments for review. We appreciate you taking the time to send us your comments because we are always working to ensure we have the best quality products. If the suggestions in the manual did not help with the issue you are having, we would recommend you contact one of our trained Customer Service representatives for assistance with troubleshooting and with the warranty. Please call us at your convenience, Monday-Friday 8:00 am-7:30 pm CST at 1-800-896-9756. Most issues can be resolved with just one phone call.
Written by a customer while visiting www.electrolux.com