Customer Reviews for 30 in. Wide 4 burners 5.0 cu. ft. Whirlpool Gas Range with Frozen Bake Technology .- Black Stainless - Black Stainless Steel
Customer Rating
3
Burner Not Working
on March 27, 2023
Posted by: Mike
from Fuquay-Varina, North Carolina
[This review was collected as part of a promotion.] Purchased one month ago, and already one burner not working. This is a new home and having to request a service call. Cannot yet give a proper review until we use more.
[This review was collected as part of a promotion.] The oven temp is off by 50 degrees. Can you fix this. Will my 5 year warranty take care of this problem?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 20, 2023
Thank you for sharing your insights with us, Marge. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 284133. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This is my first time owning a gas range and it is absolutely perfect. Hits up quickly and very easy to clean!
[This review was collected as part of a promotion.] 2 broken knobs first week love the oven and knobs felt rugged but inside breaks extremely easy and replacements are expensive.
We love the look of this oven and it worked well for about 2 years. Then error code F8E0 appeared which is the upper fan malfunctioning. The cost of labor and part to replace is too much and is not covered unless it happens less than 1 year from purchase. For the price of this oven parts should last longer than a few years.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 7, 2023
Thank you for sharing your insights with us, Brian15. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 271978. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We have had our new range for a month! It gets hot fast and I love the lasagna and pizza buttons so I don't have to wait to preheat the oven before sticking my frozen food in! So convenient! I love how easy the range is to clean as well!
[This review was collected as part of a promotion.] I love the look and functionality of ,my gas stove. I have had an electric stove and hated it. I looked for a long time till I found this stove. Having the grate go all the way across the top is so helpful. I cook with a lot of cast iron and this stove is perfect for my pans. My husband loves using it also. We also live in Minnesota where we have a lot of problems with our electric lines going down. I can still cook when this happens.