Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer with Steam and LuxCare Dry System - Titanium
Average customer rating
4.7
(1,437 Reviews)
Rating breakdown 1,437 reviews
5 Stars
1,143
4 Stars
202
3 Stars
33
2 Stars
18
1 Star
41
93%of customers recommend this product.
(
576 out of
617)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
2
Damp and Wrinkled Clothes
on June 21, 2019
Posted by: THILL
from Michigan
[This review was collected as part of a promotion.] I just purchased a new set of the Electrolux Front Load Washer & Dryer to replace my 13 year old LG Front Loader. I was very excited to receive these after I read all the reviews - but I haven't been pleased with the performance of my dryer. Even adjusting my settings to the highest temp and longer run time, my clothes continue to come out slightly damp and wrinkled! I even had my husband replace all the ventilation to ensure this was not an issue -- and i'm still having the same issues. I will be contacting Electrolux for support or replacement.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , June 24, 2019
Hi, THILL!
We thank you for taking the time out to share your experience with us, and thank you for bringing your concerns to our attention.
Based on the information provided, we were unable to locate any service request pertaining to your drying concerns. If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions. You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, please contact us directly at 1-877-435-3287 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
We thank you for taking the time out to share your experience with us, and thank you for bringing your concerns to our attention.
Based on the information provided, we were unable to locate any service request pertaining to your drying concerns. If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions. You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, please contact us directly at 1-877-435-3287 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great appliance!!!
on June 23, 2019
Posted by: Sallymyslve
from farmingville, ny
[This review was collected as part of a promotion.] I bought this machine a month ago and so far nothing but praise for it
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on June 25, 2019
Posted by: Deb52
from East Amherst New York
[This review was collected as part of a promotion.] Love the dryer; the look and efficiency. Wish the delicate setting was a little shorter and less heat.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
There’s nothing I don’t like!
on June 27, 2019
Posted by: Jamesray
from Fairhope, AL
[This review was collected as part of a promotion.] I had a set at another home which we sold with the house purchase. I did not have to think twice about what I wanted for our new home. The washer & dryer meets every need I want....especially the steam.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Awesome!!!!
on June 27, 2019
Posted by: Sunshine43
from Valley Falls, NY
[This review was collected as part of a promotion.] I bought this a few weeks ago as a pair. Love the features, quiet and efficient. It takes a large load.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
New-still working out things, but
on July 1, 2019
Posted by: tm123
from Clifton Park New York
[This review was collected as part of a promotion.] I bought this and although it's only been a month, I can tell it takes considerable amount of time to dry the clothes. It is gentle on the clothes, which I like, but seems to also generate MUCH more lint than my prior machines. Overall-Average and hopefully reliable as time goes by...too soon to say!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , July 8, 2019
Hi, Tm123! Thank you for taking the time out to share your feedback with us. The drying time can depend on the load size and cycle. If your clothing is taking a while to dry, you would want to check a few things. Such as making sure the lint filter is cleaned and that there are no venting restrictions. You also want to make sure to select the appropriate cycle and settings for each load. Typically, lint is picked up from items like towels, rugs, or lint in the pockets of clothing items. To alleviate this matter, you want to be sure to brush off lint and make sure any pocket items are lint free.
Should you ever need any immediate assistance or have any questions, feel free to reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Should you ever need any immediate assistance or have any questions, feel free to reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Electrolux Dryer Disappointment
on July 2, 2019
Posted by: majora
from North Carolina
[This review was collected as part of a promotion.] This dryer is not what I had hoped it would be. The washer and dryer set is a nice looking pair. However, the following design and features make the dryer a disappointment: 1) The dryer has a large capacity but the opening is small and bangs up my arms when I reach into it. 2) Clothes fall out on the floor when you open it. 3) The opening seems lower than other machines I have owned so I have to nearly stand on my head to get to the clothes from the back 4) the lint trap is difficult to open and grit sticks to the seal at the bottom half of the door and 5) the timed dry cannot be set below 30 minutes. Performance issue that disappoints: My dried cloths have more lint than my old machine and they come out wrinkled.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , July 8, 2019
Hi, Majora! We apologize that you are not fully content with the design of your dryer. Please know that our design and engineer teams are constantly monitoring our brand pages, for feedback such as yours. Your feedback will be used to make any necessary improvements for our consumers. If the clothing is wrinkling within your dryer, you want to ensure that it is not overloaded. You want to load the items loosely, be that an average wet load will fill the drum 1/3 to ½ full. The items need room to tumble freely for even drying and less wrinkling.
Typically, lint is picked up from items like towels, rugs, or lint in the pockets of clothing items. To alleviate this matter, you want to be sure to brush off lint and make sure any pocket items are lint free.
If the information above doesn’t resolve your matters, feel free to reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Typically, lint is picked up from items like towels, rugs, or lint in the pockets of clothing items. To alleviate this matter, you want to be sure to brush off lint and make sure any pocket items are lint free.
If the information above doesn’t resolve your matters, feel free to reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Top of the line features.
on July 17, 2019
Posted by: JoDu
from Houma La
[This review was collected as part of a promotion.] I bought this set a month ago and it works perfectly.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com