Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer with Steam and LuxCare Dry System - White
Average customer rating
4.7
(1,439 Reviews)
Rating breakdown 1,439 reviews
5 Stars
1,145
4 Stars
202
3 Stars
33
2 Stars
18
1 Star
41
93%of customers recommend this product.
(
576 out of
617)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer with Steam and LuxCare Dry System - White
Customer Rating
3
Average - Not wowed
on March 27, 2021
Posted by: Breanna
from Central Wisconsin
[This review was collected as part of a promotion.] We have had the unit for about 11 months now. We purchased it because of its higher energy start rating and good reviews. I am not sure we achieve the energy star rating though because rarely do clothes come out dry the first time so we have to add another 30 minutes. It doesn't seem to matter what size of load or what heat setting we have it set to. For some reason smaller items such as socks or underwear get stuck up against the door and those items don't dry at all. I've never had this with other machines. The machine is pretty quite and easy to use but overall not wowed by it for the price we paid.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Kiara, Online Outreach Specialist, March 31, 2021
Hello! We regret to hear about your experience with your new dryer. So that we can ensure that every issue is addressed and resolved, there are a few steps that can alleviate these concerns. Please view this video for you dryer not drying properly: https://youtu.be/NMfOsyO5W-4. For the pile up of clothes, we recommend that you attempt to add more clothes to the load as this tends to happen with smaller loads. We also recommend that you deactivate the ECO mode option. If this does not resolve your issue, we’re here to help. Please chat with us at Electrolux.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Quiet, good features
on March 29, 2021
Posted by: betsy123
from sacramento
[This review was collected as part of a promotion.] So far, when put to test this week, we are very pleased.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Dries SLOWLY
on March 29, 2021
Posted by: BillSp
from Sonoma county, calif
[This review was collected as part of a promotion.] What dried in about 30 minutes in our previous dryer takes at least double in this one. But it does have a great lint filter. Hopefully better for the clothes.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Kiara, Online Outreach Specialist, March 31, 2021
Hello there BillSp! Thank you for your feedback. We regret to hear that you are experiencing longer drying times for your clothes. This may be due to the temperature setting that your unit is set to. We recommend that you attempt to adjust the dryness level and the temperature used for each cycle. If you need any further assistance, please reach out to us by Live Chat at Electroluxappliances.com or via phone at 1-877-435-3287 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Nice dryer
on April 1, 2021
Posted by: Phonesll
from Bloomington IL
[This review was collected as part of a promotion.] We have had the Electrolux dryer for 3 weeks. It works great. It dries faster than our previous drier. It has all of the same feat as our previous drier but seems to be much more efficient.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Not worth it
on April 30, 2021
Posted by: LJ12
from boston
[This review was collected as part of a promotion.] I purchased the Electrolux dryer and washer and regret not staying with Maytag
The dryer has to be on for 2 hours and still I have yet to have a completely dry towel or pair of jeans
The dryer has to be on for 2 hours and still I have yet to have a completely dry towel or pair of jeans
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Hailea, Online Outreach Specialist, May 5, 2021
Thank you for sharing your story, and we’re so sorry to hear some of your laundry isn’t completely dry. For towels or heavy material like jeans, we recommend using the heavy duty or towel dry setting. But if you are already doing so, feel free to check out this brief video that has some great tips to improve drying: https://youtu.be/NMfOsyO5W-4. If you still have drying concerns, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-877-435-3287 Monday through Friday between 8:30 am until 8:00 pm EST. We’d love to see how we can help further! – Hailea
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
folding lint vent broke on third use
on May 4, 2021
Posted by: karen like
from milwaukee, wi
[This review was collected as part of a promotion.] cannot find part, LONG wait time to talk with a representative
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Hailea, Online Outreach Specialist, May 5, 2021
We’re so sorry to hear the lint filter became damaged, and we’d certainly love to gain more insight into this unusual experience! Please be on the lookout for an email from us shortly. – Hailea
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Works great so far, I have not had any issues and
on June 22, 2021
Posted by: Mbula
from Dfw
[This review was collected as part of a promotion.] 2 years in and it's still good. I use it twice a month and so far it's been Excellent and would definitely recommend it to a friend.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great Machine
on June 24, 2021
Posted by: jernan
from Kona, Hawaii
[This review was collected as part of a promotion.] We bought this to go with the matching washer. The settings and features are great, especially the auto dry with cool down, no wrinkled and over heated clothes.
The steam refresh works gret.
The steam refresh works gret.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com