Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer with Steam and LuxCare Dry System - White
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,142
4 Stars
202
3 Stars
33
2 Stars
18
1 Star
41
93%of customers recommend this product.
(
576 out of
617)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Electric Dryer with Steam and LuxCare Dry System - White
Customer Rating
5
Electrolux is a star
on November 23, 2024
Posted by: CSGS
from Sarasota, fl
[This review was collected as part of a promotion.] Just used my new Electrolux washer and dryer and I couldn’t be happier.
My clothes were so clean and the wash and dry options were amazing.
My clothes were so clean and the wash and dry options were amazing.
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Electrolux ELFE7537AW dryer issues after 2 weeks
on November 24, 2024
Posted by: PoppopB
from Phoenix
Electrolux ELFE7537AW dryer. The dryer works great when it works so I give it three stars for that. However after the first couple of weeks it started throwing an error code and after looking it up online it states it is related to a wiring issue. Well if that is the actual case then after unplugging it and waiting a few minutes why would it restart? Why did it work perfectly for over 2 weeks before having the error code? Why would it only throw the code and have to be unplugged to be reset after working perfectly every couple of weeks or so? I would understand if anything at the outlet side was changed and I could not get it to even reset but nothing changed and the old dryer still operates without issue on the same outlet. When this first happened I had to finish drying a couple loads in the old dryer after the error codes locked the dryer and would not complete a load. I only noticed after going out to get the clothes only to find out nothing was dry since it completely stops the cycle. I know our power fluctuates from time to time so I thought maybe the dryer was more sensitive to those fluctuations and they did seem particularly bad at that time. After the power company finally corrected those recent issues the dryer seemed to work correctly for several weeks. Then again it started but unplugging the dryer seemed to work to reset it. These errors still happen from time to time so it seems I am going to have to keep the old dryer around as a backup since this new one seems to be way too sensitive for any power fluctuations however minor here in the heart of a large metropolitan city. Either that or the new dryer has a faulty part from the start. They will not send a tech to check until I spend the money to have a certified electrician check our home wiring which I do not see a need to do that when the old dryer never had this type of issue and still operates just fine in the same outlet. I will not be purchasing another Electrolux. Incidentally another major brand washer I had also just recently purchased prior to purchasing this dryer works perfectly from the same house breaker panel so again I don't believe the wiring here is the main problem.
Response from electroluxappliances.comBy Jessica, Online Outreach Specialist, November 25, 2024
Hi valued customer.
Thank you for taking the time to share your detailed feedback about your Electrolux ELFE7537AW dryer. We’re sorry to hear about the issues you’ve encountered and understand how frustrating and inconvenient this experience must be.
The error code and the need to frequently reset the dryer are certainly not in line with the performance you should expect from our product. While power fluctuations can sometimes impact appliance performance, your observation that other appliances work without issue in the same outlet is valid and worth exploring further.
We apologize for the request to have your home wiring inspected before scheduling a technician. While this is a standard troubleshooting step, we understand that it can feel unnecessary given your old dryer’s consistent performance in the same setup.
If the issue still persists, please don't hesitate to reach us via phone: 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Thank you for taking the time to share your detailed feedback about your Electrolux ELFE7537AW dryer. We’re sorry to hear about the issues you’ve encountered and understand how frustrating and inconvenient this experience must be.
The error code and the need to frequently reset the dryer are certainly not in line with the performance you should expect from our product. While power fluctuations can sometimes impact appliance performance, your observation that other appliances work without issue in the same outlet is valid and worth exploring further.
We apologize for the request to have your home wiring inspected before scheduling a technician. While this is a standard troubleshooting step, we understand that it can feel unnecessary given your old dryer’s consistent performance in the same setup.
If the issue still persists, please don't hesitate to reach us via phone: 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
First new dryer in 30+ years
on November 28, 2024
Posted by: seattle chick
from Seattle, WA
[This review was collected as part of a promotion.] I got the washer/dryer set and they work great and look fantastic. Set up and haul away was quick and easy (about 45 minutes). The installers even help me move my heavy sofas back in place. All in all it was a wonderful experience from ordering to using my new efficient laundry suite.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Dryer purchase
on December 6, 2024
Posted by: TrishMA
from CT
[This review was collected as part of a promotion.] I am loving my new dryer. My last dryer lasted 14 years. I am hoping to get the same out of this dryer. Hoping to be able to save up to purchase the matching washer. My current washer is 15 y/o and I would love to purchase an Electrolux. The dryer is easy to use and very quiet which is important since it is in my 2nd floor bedroom.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Love this washer and dryer set!
on December 8, 2024
Posted by: Janna87
from Cora, WY
[This review was collected as part of a promotion.] We bought this washer and dryer set almost a month ago to replace an older set. Both appliances work great and are so easy to use. Just a turn of the main dial to pick the type of load you are running—easy to make adjustments if needed for length of time, spin, etc. Clothes are clean and dried with a quick few easy steps. Much quieter than our old set.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Best Decision Ever!
on December 10, 2024
Posted by: iheartsnow
from Bennington, VT
[This review was collected as part of a promotion.] The appliance is amazing! How did we live without it!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Nice & Tall
on December 19, 2024
Posted by: iam2ndIIno1
from Little Rock
[This review was collected as part of a promotion.] We’ve only had it a week, so the jury is still out. I like the height with the pedestal and the color brings out the grays in my floor. Overall it’s nice, but time will tell if it’s worth the investment.
Response from electroluxappliances.comBy Yhano, Online Outreach Specialist, December 20, 2024
Thank you for sharing your thoughts! We’re glad to hear that you’re happy with the height and the color of your new dryer. It’s great that the design complements your floor as well. We understand that it takes time to truly assess a product, and we hope it continues to meet your expectations. Should you have concerns, please connect with us via Live Chat or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Platinum washer and dryer
on December 22, 2024
Posted by: SJH1
from San Antonio Texas
[This review was collected as part of a promotion.] Great looking and great working appliances.. Makes doing the laundry "almost" fun. Lots of features that allow for easy safe care of all types fabric.
Written by a customer while visiting electroluxappliances.com