It was time for me to upgrade my washing machine and I am very satisfied with my decision so far. It is fairly quick and quiet and I wish I would have made my purchase way sooner.
There are so many things I love about this new washer, but something is puzzling me. There seems to be a scent emanating from the gasket of the door. Is the gasket made of rubber or silicon? Is some kind of scent embedded in the gasket? I’m not a fan of artificial scents. I would like for the scent to go away otherwise I love the washing machine.
Its 1' taller than advertised especially on the drawer pedestal. The Installation techs recommended not to take the foot pad off of washer/dryer combo. The Techs also installed a short dryer hose, But those items aside the items work as advertised.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, April 16, 2025
Thank you for taking the time to share your experience. We're glad to hear that your washer is working as advertised and hope you're enjoying its performance. We apologize for any confusion regarding the height and the installation details — we appreciate your feedback, as it helps us improve both product information and service. If you have any questions or need further assistance, we’re here to help!
Feel free to reach out via live chat by visiting our website at Electrolux.com or call us at 1-(877) 435-3287. Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
New electrolux washer cleans well and is not nearly as noisy as old LG. I am disappointed in the speed wash factory settings, not able to change spin speed for delicates like old machine.
Frankly, I just needed a pair that was in stock with pedestals! But love the color and they work fine. I do see that the moisture in the washer seems to remain a long time unless I open the door after I finish washing.
We bought these units to replace an all in one unit we purchased last year. This was a great decision. The washer and dryer are efficient and work amazing. Our previous washer and dryer took far longer to wash and dry a load of laundry. We were always struggling to keep up with the accumulating dirty clothes. Not so any longer. So glad we made the switch.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, April 15, 2025
Thank you so much for sharing your experience with us, BakerFam! We’re thrilled to hear that your new washer and dryer have made such a positive impact on your laundry routine. It’s great to know that they’re efficient and saving you time, helping you stay on top of the laundry without the stress.
If you need further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Still learning the machine. Not sure about several issues.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, April 18, 2025
Thank you for reviewing your Electrolux 400 Series Front Load Washer - 4.5 Cu. Ft.ELFW7437AG, valued consumer. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico