Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
Great Front Load Washer
on October 1, 2025
Posted by: CV923
from Justin, TX
My clothes are clean and I no longer have to do an extra rinse to get out the detergent marks. The glacier blue color matches my floor tile perfectly! I love that I no longer have to stand on my head to reach into a top load washer to reach the clothes at the bottom of the tub.
I wanted to love this stacked washer and dryer especially the blue colour but after 4 months of having it, I had to have all 4 the shocks changed for the loud noise it made prior to the spin cycle. Now…4 months after the fix, it’s starting again same thing only the noise is not as loud (yet). Machine is supposedly balanced as confirmed by techs but shakes like crazy when spinning. Need to install water hammers for how loud it is when it’s filling with water. Was told I’m not washing correctly, but I don’t believe that is the problem. Have tried different cycles and amounts. No difference. So disappointed that I don’t even want to use it anymore.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, October 2, 2025
Thank you for sharing your experience with the Front Load Perfect Steam™ Washer with LuxCare® Wash. We’re sorry to hear about the ongoing issues with noise, shaking, and water hammer sounds you’ve encountered. It’s understandable how frustrating it can be to deal with these problems, especially after recent repairs and efforts to address the issue. We appreciate that you’ve tried different cycles and loads and that the shaking persists despite technician assessments. Your feedback is important and will be shared with our product and service teams to help improve future designs and troubleshooting guidance. In the meantime, please reach out to our customer support team so we can review your case in detail and explore further options to resolve these concerns. You can reach out to us at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Very quiet and does superb clean job. Has several cleaning options. The best machine I have ever had.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, September 29, 2025
Thank you for the amazing feedback! We’re thrilled to hear your machine is performing so well and that it’s the best you’ve ever had. Quiet operation and great cleaning options are exactly what we aim for! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Front loader. Cleans thoroughly while being gentle on laundry. Very quiet too. Wide range of cycles makes it easy to find just the right method...
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, September 24, 2025
Thank you for your kind words! We’re delighted to hear that your Front Load Perfect Steam™ Washer is cleaning thoroughly while being gentle and quiet. It’s great to know the wide range of cycles is making laundry easier for you. We appreciate your feedback and hope you continue to enjoy your washer for years to come! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Laundry is no longer a chore. The ease of use, sleek design, quietness, my clothing seems to feel and smell cleaner. Very impressed overall.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, September 25, 2025
Thank you so much for sharing your positive experience with your washer! We're delighted to hear that laundry has become a more effortless and enjoyable task for you. It's wonderful to know that you appreciate the sleek design, quiet operation, and the noticeable improvement in how your clothing feels and smells. Your satisfaction truly means a lot to us, and we're thrilled that our appliance is meeting your expectations. Should you have any further questions or require additional assistance, please don't hesitate to reach out. You can connect with our dedicated support team through Live Chat on Electrolux.com, where our representatives are ready to assist you promptly. Alternatively, you are welcome to call us at 1-877-435-3287, available Monday through Friday from 8:30 am to 8:00 pm EST. Thank you again for your kind words and for choosing Electrolux. We value your trust and look forward to serving you in the future! - Maria
I truly am loving my new washer and dryer. After almost 20 years with my old washer, it’s been a pleasure to have one that truly helps me with an easier more efficient way to wash clothes.