Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.7
(1,843 Reviews)
Rating breakdown 1,843 reviews
5 Stars
1,495
4 Stars
273
3 Stars
38
2 Stars
13
1 Star
24
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
1
on September 24, 2024
Posted by: Abar922
from Hubertus, WI
[This review was collected as part of a promotion.] I couldn't be happier with my Electrolux - Front Load Perfect Steam washer with Luxcare. Not only does it do a fabulous job on my laundry... it's fabulous color, and design creates a decorative look that you don't get with many appliances.
Response from www.electrolux.comBy Yhano, Online Outreach Specialist, September 25, 2024
Thank you for your wonderful feedback about your Electrolux washer! We’re thrilled to hear that you’re enjoying its performance and design. We also have sent a separate email to clarify you experience as it is in contrary to the rating given. Your satisfaction is important to us, and we want to ensure you have the best experience possible. Thank you for taking the time to share your thoughts!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Wow!
on December 24, 2023
Posted by: CoffeeCatsandKing
from Goodview, VA
[This review was collected as part of a promotion.] This washer has impressed the heck out of in the last few weeks. I had never owned an Electrolux product before; now I’m not sure I’ll trust anything else. I had no idea that a washer could be so silent. We turn it on and, other than the last few minutes, never even hear it running. It uses a third of the amount of detergent that our top load did and still finishes faster and cleaner. I love it.
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Not sure about the very low water levels
on January 14, 2019
Posted by: Frustrated201
from Glens Falls, NY
I understand front loaders don't need that much water, but this machine uses so little water that I'm not confident about cleaning effectiveness. I washed a winter jacket with one of the complimentary Tide pods that came with the washer. The perfume smell from the detergent was so strong, I couldn't wear the coat. I washed it two more times with a non-scented detergent and I still couldn't get the perfume smell out. I had to take it to work where I have a commercial front loader that uses more water. Finally, I was able to rinse out the heavy perfume odor from the Tide. I'm concerned that if I ever have another piece of clothing with a strong odor will this machine be able to remove it when it uses so little water.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , January 16, 2019
Hi, Frustrated201!
We understand your concern with not seeing as much water in your washer. Some detergent can have a strong potent smell that can possibly cause you to do a few washes to alleviate the smell.
A full-size front load washer uses only 20 to 25 gallons. Front load washers always fill the the same low water level during the wash cycle no matter how many clothes are loaded into the washer. The water is added to the drum during the tumbling action of the clothes to rapidly saturate the clothes so that less additional water must be added; which is normal.
If this does not resolve your concern at all, please feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
We understand your concern with not seeing as much water in your washer. Some detergent can have a strong potent smell that can possibly cause you to do a few washes to alleviate the smell.
A full-size front load washer uses only 20 to 25 gallons. Front load washers always fill the the same low water level during the wash cycle no matter how many clothes are loaded into the washer. The water is added to the drum during the tumbling action of the clothes to rapidly saturate the clothes so that less additional water must be added; which is normal.
If this does not resolve your concern at all, please feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Replacement washer
on February 7, 2019
Posted by: strick
from Easton,Md
Bought washer a month ago to replace 12 year old washer
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great features
on April 21, 2019
Posted by: Srode
from Arizona
[This review was collected as part of a promotion.] Washes any load with the greatest of ease. Uses less water and energy. Gets clothes clean!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on April 25, 2019
Posted by: rocklindy
from wisconsin
[This review was collected as part of a promotion.] I've been using this about 3 weeks and love all the features
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great replacement for my old Electrolux
on December 20, 2019
Posted by: Velvet
from Nashville, TN
[This review was collected as part of a promotion.] It was time to replace our old top of the line Electrolux with a new one. Since the old one was such a good performer, nothing else would do but to buy a new Electrolux! The new one is actually a better performer than the old and it has some features we like even better!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Quality, Quite, and Cleans
on April 26, 2020
Posted by: Kram
from Minneapolis, MN
[This review was collected as part of a promotion.] Bought this a month ago and it has been amazing. So quite and cleans so well. I was able to switch the door around to the other side and was not to bad. But if you are not mechanically inclined it may be difficult to accomplish. This is clearly built very well and is very heavy, so if you are installing yourself be aware it is not easy to move.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com