Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.7
(1,843 Reviews)
Rating breakdown 1,843 reviews
5 Stars
1,495
4 Stars
273
3 Stars
38
2 Stars
13
1 Star
24
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
So far so good
on August 18, 2024
Posted by: Bobby222
from The villages, fl
[This review was collected as part of a promotion.] Only used 3 times so far. Check back in a month
Replacing all my troubled Samsung appliances one at a time
Replacing all my troubled Samsung appliances one at a time
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Soap maker
on May 13, 2022
Posted by: Sick of soap
No suds during wash loaded with suds during rinse/extra rinse. Doing another rinse/spin no help as machine begins emptying process at 9 minutes of 12 minute cycle. Something is very wrong with this machine
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 16, 2022
We apologize for any troubles you are experiencing with your washer and we would like to gain a little more insight to see how we can help.
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
1
JUNK
on April 29, 2022
Posted by: ANOTHER ANGRY BUYER
DO NOT BUY ELECTROLUX-JUNK WILL NOT RINSE PROPERLY-LAST LOAD TOOK 6 EXTRA RINSE CYCLES TO REMOVE SOAP
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 2, 2022
We apologize for any issues you have experienced with your washer, and thank you for bringing it to our attention!
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Very slick
on September 19, 2020
Posted by: Jeftan
from San Diego
[This review was collected as part of a promotion.] We love our new Electrolux washing machine. My 78 year old mother was a die hard Electrolux fan for years so we thought we’d give the washer a try and we couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Second time is the charm
on October 31, 2023
Posted by: Adkgal
from Burdett, NY
[This review was collected as part of a promotion.] So I bought a washer dryer set. The first washer from day one had issues. It never filled up with enough water to even dissolve the laundry soap. This one was the replacement and was a step up model. It did take 12 washes for the machine to acclimate. It is doing a great job. I would recommend this model over the cheaper one. I especially like that you can put the pods in the pull out dispenser.
Response from www.electrolux.comBy Sam, Online Outreach Specialist, November 1, 2023
Hello! We are so glad to hear that you love using Frigidaire products, and we appreciate your time providing good feedback. Frigidaire will continue to produce high-quality goods and provide help for all families. If you have any additional suggestions, comments, or concerns please let us know!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Awesome Washer
on November 13, 2023
Posted by: treewo
from Casco, Michigan
[This review was collected as part of a promotion.] Awesome washer. Very easy to operate with many great features. I like the 18 min quick wash and the delayed start. I figured out the delayed start without even looking at the instructions!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
on January 21, 2024
Posted by: rach67
from San luis obispo, CA
[This review was collected as part of a promotion.] The very first day we bought the washer it leaked. The leak was due to the seal not being secured and water was dripping out of the front. Other than that, it works fine so far.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, January 22, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We apologize for the inconvenience this may have caused you. If you happen to have any concern with your unit or need assistance in the future, please feel free to reach out us here or via Live Chat or by phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Beautiful
on March 1, 2022
Posted by: J32404
from Panama city florida
[This review was collected as part of a promotion.] Beautiful machine. I love it. Can't wait to start using it. Still moving in.
Response from www.electrolux.comBy Katrina, Online Outreach Specialist, March 4, 2022
Thank you for being a part of the Electrolux family! We're looking forward to hearing how well the appliance is performing for you! -Katrina
Written by a customer while visiting www.electrolux.com