Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.8
(2,140 Reviews)
Rating breakdown 2,140 reviews
5 Stars
1,758
4 Stars
303
3 Stars
41
2 Stars
13
1 Star
25
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
So clean!
on January 17, 2019
Posted by: Melissaassilem
from Grand Rapids, MI
I bought this washer a month ago and it’s absolutely amazing! I am pleased with the options; the cycle, water temp., etc.. It washes clothes really good regardless of the cycle you pick. It’s also quiet, which is weird to say about a washer, but it washes quietly! Also, I like that when the cycle is done it doesn’t have an obnoxious alarm like some brands, its more like a bell— real settle.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Washer replaced 1st one
on January 17, 2019
Posted by: Razor
from South Carolina
Washer is replacing my 1st one because it leaked water
I would recommend this to a friend!
Response from www.electrolux.comBy Briana, Online Outreach Specialist, January 21, 2019
Hello, Razor! Thank you for your feedback! We sincerely apologize for your recent experience with your Electrolux Washer. Rest assured, we make every effort to manufacture quality products. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference. Should you need further assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Really Nice Machine
on January 16, 2019
Posted by: PaulB
We bought this to replace our (only) 5-year old Whirlpool front loader because it was going to cost more to repair than to replace. We really like how quiet the machine is especially during the spin cycle. The only complaint that we have is that the diminsions, which were given as the same as our previous machine, don't seem to include the door depth, and since our unit is stacked in a closet, means that I now have to do work to extend the closet because the unit is deeper than we expected, which is quite frustrating.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Machine
on January 16, 2019
Posted by: Nik70
from Eden Prairie, MN
I love the features, easy to use and spins the clothes almost dry.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
So quiet!
on January 14, 2019
Posted by: Maillouxjoanne
from Gardner, MA
Both washer & dryer run so quietly, I have to walk into the room to see if they are running!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Not sure about the very low water levels
on January 14, 2019
Posted by: Frustrated201
from Glens Falls, NY
I understand front loaders don't need that much water, but this machine uses so little water that I'm not confident about cleaning effectiveness. I washed a winter jacket with one of the complimentary Tide pods that came with the washer. The perfume smell from the detergent was so strong, I couldn't wear the coat. I washed it two more times with a non-scented detergent and I still couldn't get the perfume smell out. I had to take it to work where I have a commercial front loader that uses more water. Finally, I was able to rinse out the heavy perfume odor from the Tide. I'm concerned that if I ever have another piece of clothing with a strong odor will this machine be able to remove it when it uses so little water.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , January 16, 2019
Hi, Frustrated201!
We understand your concern with not seeing as much water in your washer. Some detergent can have a strong potent smell that can possibly cause you to do a few washes to alleviate the smell.
A full-size front load washer uses only 20 to 25 gallons. Front load washers always fill the the same low water level during the wash cycle no matter how many clothes are loaded into the washer. The water is added to the drum during the tumbling action of the clothes to rapidly saturate the clothes so that less additional water must be added; which is normal.
If this does not resolve your concern at all, please feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
We understand your concern with not seeing as much water in your washer. Some detergent can have a strong potent smell that can possibly cause you to do a few washes to alleviate the smell.
A full-size front load washer uses only 20 to 25 gallons. Front load washers always fill the the same low water level during the wash cycle no matter how many clothes are loaded into the washer. The water is added to the drum during the tumbling action of the clothes to rapidly saturate the clothes so that less additional water must be added; which is normal.
If this does not resolve your concern at all, please feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Love it !
on December 31, 2018
Posted by: Bizzie
from Skokie, IL
I reviewed several brands of front load washing machine between Samsung, LG, and Electrolux. I found Electrolux the most convenient and affordable and reliable. The others are too expensive.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Cleans great - needs better quick clean options
on December 31, 2018
Posted by: gstrid
from New Jersey
Overall very happy with the way this washer works, but it could use more quick clean options.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com