Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.8
(2,097 Reviews)
Rating breakdown 2,097 reviews
5 Stars
1,721
4 Stars
298
3 Stars
41
2 Stars
13
1 Star
24
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
Great Machine
on January 16, 2019
Posted by: Nik70
from Eden Prairie, MN
I love the features, easy to use and spins the clothes almost dry.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
So quiet!
on January 14, 2019
Posted by: Maillouxjoanne
from Gardner, MA
Both washer & dryer run so quietly, I have to walk into the room to see if they are running!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Not sure about the very low water levels
on January 14, 2019
Posted by: Frustrated201
from Glens Falls, NY
I understand front loaders don't need that much water, but this machine uses so little water that I'm not confident about cleaning effectiveness. I washed a winter jacket with one of the complimentary Tide pods that came with the washer. The perfume smell from the detergent was so strong, I couldn't wear the coat. I washed it two more times with a non-scented detergent and I still couldn't get the perfume smell out. I had to take it to work where I have a commercial front loader that uses more water. Finally, I was able to rinse out the heavy perfume odor from the Tide. I'm concerned that if I ever have another piece of clothing with a strong odor will this machine be able to remove it when it uses so little water.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , January 16, 2019
Hi, Frustrated201!
We understand your concern with not seeing as much water in your washer. Some detergent can have a strong potent smell that can possibly cause you to do a few washes to alleviate the smell.
A full-size front load washer uses only 20 to 25 gallons. Front load washers always fill the the same low water level during the wash cycle no matter how many clothes are loaded into the washer. The water is added to the drum during the tumbling action of the clothes to rapidly saturate the clothes so that less additional water must be added; which is normal.
If this does not resolve your concern at all, please feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
We understand your concern with not seeing as much water in your washer. Some detergent can have a strong potent smell that can possibly cause you to do a few washes to alleviate the smell.
A full-size front load washer uses only 20 to 25 gallons. Front load washers always fill the the same low water level during the wash cycle no matter how many clothes are loaded into the washer. The water is added to the drum during the tumbling action of the clothes to rapidly saturate the clothes so that less additional water must be added; which is normal.
If this does not resolve your concern at all, please feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Love it !
on December 31, 2018
Posted by: Bizzie
from Skokie, IL
I reviewed several brands of front load washing machine between Samsung, LG, and Electrolux. I found Electrolux the most convenient and affordable and reliable. The others are too expensive.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Cleans great - needs better quick clean options
on December 31, 2018
Posted by: gstrid
from New Jersey
Overall very happy with the way this washer works, but it could use more quick clean options.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Cleaner clothes!
on December 31, 2018
Posted by: susan54
from Zeeland, MI
I've had my washer for two months now and love it! My clothes are cleaner and more ready for the dryer than ever....and I'm not even using the fastest spin cycle. My clothes are very clean and it's taking less time than my previous washer. I am very happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Fantastic
on December 29, 2018
Posted by: Princess2011
from Tulalip, Washington
We were depressed that our w/d went out before Christmas but so happy that we chose this brand as this is everything we needed, large capacity, quiet compared to our other set and foremost how our clothes feel cleaner and fresher...
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Great product; bad warranty if you buy in Mexico
on December 29, 2018
Posted by: Harry M
from Mexico
We purchased from a retailer (Liverpool) in Mexico, but warranty only applies in USA, Puerto Rico and Canada. Otherwise, great product so far.
I would recommend this to a friend!
Response from www.electrolux.comBy Briana, Online Outreach Specialist, December 31, 2018
Hello, Harry M! Thank you for your review! We are so happy to hear that you are enjoying your Electrolux EFLW427UIW 4.3 Cu. Ft. Front Load Washer With Luxcare Wash. If you ever have any questions regarding your appliance, please contact us directly at 1-888-203-1389, M-F 8 am to 8 pm EST. ~Briana
Written by a customer while visiting www.electrolux.com