Out of the box we had issues the first week. The rinse cycle was operating intermittently. Sometimes it would rinse , sometimes not. After a week it resolved itself, not sure what the problem was.
It's too soon to recommend it. Our last Electrolux washer lasted 7.5 years not to good on longevity. We have it installed on a second floor , so we went with the assurance from Electrolux that it was a good choice for vibration mitigation.
Response from www.electrolux.comBy Briana, Online Outreach Specialist, January 25, 2019
Hello, Ugh on time! Thank you for your feedback! We sincerely apologize for your recent experience with your Electrolux Washer. Rest assured, we make every effort to manufacture quality products and your concerns will not go unnoticed. Should you have any questions or concerns, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
I bought this washer a month ago and it’s absolutely amazing! I am pleased with the options; the cycle, water temp., etc.. It washes clothes really good regardless of the cycle you pick. It’s also quiet, which is weird to say about a washer, but it washes quietly! Also, I like that when the cycle is done it doesn’t have an obnoxious alarm like some brands, its more like a bell— real settle.
Washer is replacing my 1st one because it leaked water
I would recommend this to a friend!
Response from www.electrolux.comBy Briana, Online Outreach Specialist, January 21, 2019
Hello, Razor! Thank you for your feedback! We sincerely apologize for your recent experience with your Electrolux Washer. Rest assured, we make every effort to manufacture quality products. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference. Should you need further assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
We bought this to replace our (only) 5-year old Whirlpool front loader because it was going to cost more to repair than to replace. We really like how quiet the machine is especially during the spin cycle. The only complaint that we have is that the diminsions, which were given as the same as our previous machine, don't seem to include the door depth, and since our unit is stacked in a closet, means that I now have to do work to extend the closet because the unit is deeper than we expected, which is quite frustrating.