Two weeks after we bought the washer the front door leaked.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Briana, Online Outreach Specialist, June 5, 2019
Hello, Ali111! Thank you for your feedback! We sincerely apologize for your experience with your Front Load Washer. To prevent water from leaking around the door, clean rubber door seal, glass to remove hair, dirt, lint, clothes, etc. Should you have any further questions, please contact us directly at 800-374-4432, M-F 8:30 am- 8:00 pm. ~Briana
I'm so happy with this washer. The large capacity drum has been great. My top load washer was so old I didn't know what I was missing. My clothes are actually cleaner!!
We chose this washer due to the energy efficiency features and the fact that it is the ONLY washer that can have the door reversed, which was key in our particular situation, and the door was correctly reversed upon delivery. Things I love: Quiet, relatively quick cycles (most are under an hour, along with the quick cycle - 20 min). I like the digital interface - it is easy to use. Our clothes come out clean.
Things I'm not crazy about: I wish the defalt setting for the spin was "high" and not "medium" When you use the defalt settings, the clothes still have a significant amount of water in them. Every time we do a load, we have to remember to change the spin setting to "high" so that our clothes don't take hours to dry - kind of defeats the purpose of energy efficiency. A few times I swear I have chosen the high spin setting but the clothes have come out significantly wet. Maybe it was user error (I'm hoping that is the case and not that my brand new washer is already dying). I will continue to monitor and may update this review in a few months.
I would recommend this to a friend!
Response from www.electrolux.comBy Briana, Online Outreach Specialist, June 4, 2019
Hello, Hmac! Thank you for your review. We sincerely apologize for your experience with your Front Load Washer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed.Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you have any further questions, please contact us directly at 800-374-4432, M-F 8:30 am- 8:00 pm. ~Briana