Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.7
(1,891 Reviews)
Rating breakdown 1,891 reviews
5 Stars
1,537
4 Stars
278
3 Stars
39
2 Stars
13
1 Star
24
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
4
Great Machine
on December 1, 2025
Posted by: Joe Boxer
from Brookings, SD
[This review was collected as part of a promotion.] I like my Electrolux machines. The work well and are quieter than my older machines Then only con I have is that neither the washer nor the dryer have lights to see inside. Where I have both machines placed there is limited lighting to see inside. My only complaint l.
Response from www.electrolux.comBy Rox, Online Outreach Specialist, December 3, 2025
Hello, Joe Boxer! Thank you for sharing your experience! We're glad to hear your Electrolux washer and dryer are working well and running more quietly than your previous set. We appreciate your feedback about the interior lighting—we'll make sure it’s shared with the right team, as insights like yours help us improve.
If you need any assistance or have more suggestions, feel free to reach us via live chat at www.electrolux.com, or call our Customer Care Team at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help!
-Rox
If you need any assistance or have more suggestions, feel free to reach us via live chat at www.electrolux.com, or call our Customer Care Team at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help!
-Rox
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love so far
on December 1, 2025
Posted by: Kee91
from Durham, North Carolina
[This review was collected as part of a promotion.] Works great! Have only had it for a week so haven't used too often yet, but it's relatively quite (especially compared to my previous 20 yr old whirlpool washer) and has a bunch of great washer cycle options. Also appreciate the detergent dispenser that seems to minimize streaking/residue on clothes compared to previous washer
Response from www.electrolux.comBy Sam, Online Outreach Specialist, December 1, 2025
Hello Kee91!
Thank you for your 5-star review! We’re so glad to hear your Electrolux 400 Series Front Load Washer is performing quietly and that you’re enjoying the variety of cycle options. It’s great to know the detergent dispenser is helping minimize residue on your clothes. We appreciate your feedback and hope it continues to make laundry easier!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for your 5-star review! We’re so glad to hear your Electrolux 400 Series Front Load Washer is performing quietly and that you’re enjoying the variety of cycle options. It’s great to know the detergent dispenser is helping minimize residue on your clothes. We appreciate your feedback and hope it continues to make laundry easier!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
5
So Far It’s Great
on December 1, 2025
Posted by: Frosty44
from Piedmont, South Carolina
[This review was collected as part of a promotion.] It took some getting used to because it’s so different from my old top loading machine. No knobs!! The color is awesome and that’s one reason my husband liked it a whole lot!! I’m going to try the steam button soon. Now we have to look in to buying a matching dryer!! Electrolux is a brand name that can be counted on.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Incredible
on December 2, 2025
Posted by: Happy To Laundry Again
from Long Island NY
[This review was collected as part of a promotion.] The washer is nearly silent the options of use are vast and it is by far perfect makes laundry fun. I have to say I had a different brand
for nearly 5 years and it was awful from day one broken and issues.
for nearly 5 years and it was awful from day one broken and issues.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Great, Quiet Machine
on December 2, 2025
Posted by: andrewscott48
from Erie, PA
[This review was collected as part of a promotion.] This machine has been excellent in its first few weeks of usage. It’s practically silent compared to our previous Maytag top loader model, which would become imbalanced when we loaded even hoodies into it. The directions are self explanatory, the variety of cleaning modes meets our needs with a child and two pets in our house, and water usage efficiency is exactly what we were hoping for. My only complaint is that sometimes the gasket seal for the door can trap a sock that is easy to miss and it retains water that I can see might lead to a mold problem down the road.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, December 4, 2025
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new machine is performing well—quietly, efficiently, and with the cleaning modes that suit your household with kids and pets.
We appreciate your feedback about the door gasket and the potential for trapped water. This is valuable input for us, and we recommend checking the gasket regularly to help prevent any buildup.
We’re glad your washer is meeting your expectations, and we appreciate you choosing Electrolux! For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We appreciate your feedback about the door gasket and the potential for trapped water. This is valuable input for us, and we recommend checking the gasket regularly to help prevent any buildup.
We’re glad your washer is meeting your expectations, and we appreciate you choosing Electrolux! For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Meh
on December 10, 2025
Posted by: thosb458
from FLX, NY
[This review was collected as part of a promotion.] Well, the matching pair matched.
Relatively inexpensive.
Happy both the washer and dryer doors could be switched.
Odd noise noted during the first couple washer loads.
I sent a video to Electrolux detailing my concerns with the odd noise
They never responded.
Time will tell
Relatively inexpensive.
Happy both the washer and dryer doors could be switched.
Odd noise noted during the first couple washer loads.
I sent a video to Electrolux detailing my concerns with the odd noise
They never responded.
Time will tell
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Looks nice
on December 11, 2025
Posted by: StevieM
from Parker, CO.
[This review was collected as part of a promotion.] So far my wife has liked everything about this washer...except. (There's always an except). Small items like her panties or our grandkids socks get stuck up front and don't end up getting the full spin cycle so they are soaking wet when they come out. I have double checked its level ness to make sure that wasn't the problem. Currently only had this for 1 month.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, December 15, 2025
Hello Stevie M.! Thank you for sharing your feedback and for choosing Electrolux. We’re thrilled to hear that your wife has enjoyed most aspects of your new washer! We understand how frustrating it can be when smaller items, like socks or underwear, don’t make it through the full spin cycle and come out soaking wet.
From what you’ve described, it sounds like these lightweight items may be getting caught in the door seal or not distributing evenly during the wash. A few tips that can help:
- Place smaller items inside a mesh laundry bag to keep them contained during the cycle.
- Avoid overloading the washer, as this can prevent smaller items from moving freely.
- Make sure to separate very small items from heavier laundry, allowing the washer to balance properly for a full spin.
Since your washer is still under the first month of use, if you continue to notice this issue despite these steps, we encourage you to reach out to our Customer Support team. Our specialists can provide additional troubleshooting or, if necessary, schedule a service visit to ensure your washer is performing optimally.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your Electrolux washer! - Maico
From what you’ve described, it sounds like these lightweight items may be getting caught in the door seal or not distributing evenly during the wash. A few tips that can help:
- Place smaller items inside a mesh laundry bag to keep them contained during the cycle.
- Avoid overloading the washer, as this can prevent smaller items from moving freely.
- Make sure to separate very small items from heavier laundry, allowing the washer to balance properly for a full spin.
Since your washer is still under the first month of use, if you continue to notice this issue despite these steps, we encourage you to reach out to our Customer Support team. Our specialists can provide additional troubleshooting or, if necessary, schedule a service visit to ensure your washer is performing optimally.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue enjoying your Electrolux washer! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Review of Electrolux Appliances
on December 14, 2025
Posted by: Laundry At Home
from Arkansas
[This review was collected as part of a promotion.] I recently just purchased a Electrolux washer and dryer. They’re soo beautiful and great at what they do. I love the size capacity inside them and that I can wash and dry a large comforter. It did take me some getting used to the power button being small but I enjoy having the different options to select. Everything is touch screen making it easy to start the washer or dryer. I highly recommend them both if you’re looking for a new set.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, December 16, 2025
Hi there! Thank you so much for sharing your experience with us! We’re delighted to hear how much you’re enjoying your new Electrolux washer and dryer, from their beautiful design to their impressive capacity. It’s great to know they’re handling larger items like comforters with ease and that the touch screen and variety of options have made them convenient to use once you got accustomed to the controls.
We appreciate you noting both what you love and what took a little getting used to—feedback like this is incredibly helpful. Thank you for choosing Electrolux and for recommending the set to others. If you need further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you noting both what you love and what took a little getting used to—feedback like this is incredibly helpful. Thank you for choosing Electrolux and for recommending the set to others. If you need further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting www.electrolux.com