Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
Love
on March 17, 2020
Posted by: Sletia
We were looking for some thing that was able to spin the clothes really fast so that the drying time was less this was the case for this machine we love it it's fast it's easy. Has all the features that we want and we got it at a great price
Bought washer a month ago. Have used it 3 times. I had a previous front loader -- this one has a quicker wash cycle, which i like. Cleans the clothes well. The only negative is that is does not wring out the clothes quite as good as my previous top, front loader, even the fastest spin cycle. Other than that i like it.
I bought this washer in January. It broke down within 6 weeks. The original set of agents were nice and apologetic, however as the company failed to rectify the issue the agents became much more rude and unworkable. Especially the managers. It took almost 3 weeks before the factory rep stepped in and replaced the unit..
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, March 17, 2020
Oh no, Disgruntled in Northern! We're sorry to hear that you've had this experience with your washer and customer service. While do not condone rude behaviors within our company, we're glad that you brought this to our attention so that we can rectify this matter. We're also happy to hear that the factory representative was able to successfully resolve your concerns. Should you need additional assistance in the future, please don't hesitate to chat or contact us at 1-877-435-3287; Mon-Fri from 8:30a-8:00p EST. Kindly, Courtney
This washer (and it's dryer pair) were put in a first floor closet to eliminate going in the basement to do the laundry about a month age. Still getting used to the controls and settings for the correct washing cycle for the load size and fabric type.
I bought my Electrolux front load washer a month ago. So far it seems to do a very good job on cleaning my clothes and it's quiet.. I was very skeptical on buying a front load washer just because of all the problems you hear about him so hopefully this washer does last me for quite a while. if you love front load washers or you're looking for a front load washer the Electrolux washing machine does a great job on cleaning your clothes. it doesn't have as many wash options for Cycles as others but it has what you need to get the job done and that makes it easier to use.