Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
Happy so far
on April 12, 2020
Posted by: Diana301
from Massachusetts
I bought this a month or so ago and have been happy so far. I wish the finish chime was louder or able to be made louder. I can't hear when a load of wash has finished. Also, I was unable to start the wash load when I had forgotten to turn the water on and there were no instructions on how to handle the error. Also, my husband and I were quite surprised at how loud the machine was as it starts each washing. Thankfully it quiets down as the cycle continues.
This was a game changer for our family. We had always had top load washers and never a newer high efficiency one. When the top load started produce unwashed clothes we started looking into new ones and then purchased the Electrolux 4.3 front loader and we love it. Most importantly it produces clean clothes but in addition to that it has a huge capacity. What once was two completely full loads is now one load with room to spare. It hardly uses any water, so much less than the top loader we had. But that’s not all, the spin cycle is fast that the clothes are significantly less wet when the cycle is complete so it saves energy on the dryer as well. We have been using the machine for a little over a month and are looking forward to many years with it.
Selected this washer based on good reviews and all the features I want without a lot of additional stuff I don’t need. I have not been disappointed, machine cleans very well and is easy to use.
My clothes get washed just fine and I like the 20 minutes cycle. However, two things make me crazy. The touch controls on the front are activated with the slightest touch. If I lean over to get something off the washer and any part of my body or clothing touches the front I can interrupt the cycle and have to start over. Also, even using the slightest bit of detergent I can smell it on the first floor of my house and my washer is in the cellar. Too lazy to deal with getting something different, but I would shop around and be sure that I like the controls next time.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, April 9, 2020
Hi, WasherWife. Thank you for taking the time to share your feedback. We understand your concerns regarding your washer.Rest assured, we make every effort to manufacture quality products. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST. Kindly, R'Shaye