Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
Better than expected!
on January 29, 2020
Posted by: Constantine7
from Portland, OR
This washer is a powerful machine! A lot more room inside than I expected. It has many different features/cycles to choose from and cleans your clothes very well. It is an efficient and effective machine that isn't wasting water or energy. I enjoy using my new washer and recommend it for any new home owner or looking to upgrade your appliances!
It gets the clothes clean and does not use much water, 2 things I needed. However, the door seal leaks. Not much, just a couple teaspoons at most, but really not OK for a new appliance.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, January 30, 2020
Hello, Sasha. Thank you for sharing your feedback. We apologize you are having to experience leaking from your door. We would love to try and get this resolve quickly. Please please contact us directly at 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email socialcare@electrolux.com at your convenience. Kindly, R'Shaye
I’ve had this for a few months and I do two or three loads of laundry a day it’s gentle on my clothes gets them clean and is large capacity that I love.
So happy with this purchase. It’s LARGE and stackable for condo living. And accommodates KING size blankets, rugs, lots of towels, and has numerous settings. It’s quiet and compact.
Replaces an LG that died after only two years. So far, this is a great unit. Very quiet and the clothes are coming out clean as expected. We purchased two weeks ago and look forward to many more years of service.
This is a replacement washer for a Whirlpool that began to leak around the seal. I am not happy AT ALL with this washer as it makes more noise than our old 15 year old top loader. I have never had a washer in my life that has ever made so much noise and I'm 65yo. and I've been through a few of them in my years of life.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Briana, Online Outreach Specialist, January 27, 2020
Hello, Dogenoon! Thank you for your feedback! We sincerely apologize for your experience with your washer. Your appliance will make a variety of noises depending on which component is being used. For example, as water enters the dispenser system it is common to hear a water flowing sound. This normal sound will vary slightly based on the water pressure in your home. Other normal operating sounds can be found in your Use and Care Guide on pages 33 and 44. Hopefully, this information is helpful to you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana