Hi lmlacourse, thank you for taking the time to share your detailed feedback. We’re very sorry to hear about the difficulties you’ve experienced with your Electrolux laundry appliances, including the dryer not properly drying larger items, the buttons requiring multiple presses, the repeated end-of-cycle beeping, and the washer being louder than expected. We understand how frustrating this can be, especially after having to complete the washer installation adjustments yourself.

As a basic troubleshooting step for the dryer, please avoid overloading the drum and make sure large items such as sheets and blankets have enough room to tumble freely. For the washer, please verify that the unit is properly leveled and that all shipping materials have been removed, as an unlevel washer can contribute to excessive vibration and noise. You can also refer to the Use & Care Guide for information about available sound and control settings.

Since you’re experiencing multiple ongoing concerns, please visit Electrolux.com to connect with our live chat team or call 1-877-435-3287, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help determine the appropriate next steps.

— Reed

Thank you for taking the time to share your experience! We’re thrilled to hear that, even after just a week, you’re already impressed with how well your Electrolux washer cleans your clothes and how much quieter it is compared to your previous machine.

It’s wonderful to know that the normal cycle is delivering great results, even on whites, and that you’re enjoying the flexibility of experimenting with the different program options. We’re also glad to hear that you appreciate being able to use a small amount of detergent, even with a full load.

We truly appreciate your feedback and hope your washer continues to provide excellent cleaning performance and quiet operation for many years to come!

If you ever have questions or need assistance with your washer, please feel free to reach out through Live Chat at Electrolux.com or call 1-(877) 435-3287, Monday–Friday, 8:30 am–8:00 pm EST.

Thank you for choosing Electrolux! —Maria

Hello Mikeyayars, thank you for taking the time to share your feedback! We're thrilled to hear that your Electrolux washer has exceeded your expectations. It's especially rewarding to know that you feel confident washing all of your clothes in it, thanks to its gentle care while still delivering such excellent cleaning performance.

We understand how important it is to have a washer that effectively cleans without compromising fabric quality, and we're delighted that your experience has reflected that balance. Your satisfaction means a great deal to us, and we truly appreciate you choosing Electrolux for your laundry needs.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico