Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
Love it
on August 20, 2020
Posted by: Lndbrown
from AZ
Bought this a couple months ago and we love it. Many different options to choose from and they all work great. It’s large enough to fit our king size goose down comforter.
I am so mad and disappointed about this washer. I live remotely, had the washer delivered. We installed ourselves (the truck driver would only take it curbside, indoor delivery where I live was not extended.) Immediately there was a terrible noise, a roaring thump. My husband had to bend back a part that was hitting another part. He called the place we bought it from in Illinois and they were no help. Then the spin cycle was so extreme, the walls were thudding and the smell was weird and burning. After sorting that out, the black accordion-style drain pipe wore out (likely from the shimmy the machine does, even with leveling and rubber mats underneath.) Water all over the floor. Replaced that part and it's now broken again. What can I do?? Nobody will come to my extremely rural location and I am so disappointed I didnt look at 1-star reviews before sinking all this money into it. I replaced it today with a Speed Queen.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Bianca, Online Outreach Specialist, September 2, 2020
Hello, JLyn! Sorry to hear your experience with the washer resulted in the decision to purchase another brand. I hope we can better serve your needs in the future. Bianca
Convenient height on its pedestal. Easy to load and unload. Practical wash cycle selections with optional variations. Quiet operation. Outstanding value
Purchased this a month ago. Had a leak but the drawer that dispenses has had issues and they are replacing it. But for that the machine works very well.
We bought this washer/dryer combo to replace a 10 year old front loading Samsung pair. It's super quiet, looks great and the clothes are clean. Love the pop out on the door that keeps is slightly open when not in use to help keep inside from getting smelly and slimy.
My Electrolux washer arrived about 3 weeks ago, and it has made my life so much easier. Love that the installer was able to reverse the door to make it easy to transfer clothes to the dryer. Love the many wash cycle options.