Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
4
Powerful cleaning
on November 3, 2020
Posted by: Larry B
from Newport, Oregon
The clothes are very clean and the digital display is great. The "high" spin is so powerful the clothes (towels) stick to the tub and have to be peeled off (WOW!) If there is a negative it would be that some of the cycle options are darker and difficult to read for my old tired eyes. Otherwise we love the machine and it is quick and quiet.
We have only had our washer for a few weeks, but so far we love it. One selling point was the the door could open either way. It was easy and only took a short time to change over. There are lots of options for washing.
We bought this a month ago to replace a broken washer. We had it two weeks and it broke. It was 2 more weeks and a new one was delivered. So far it has been working good. I love that it is easy to use.
It's mostly quiet and washes well. The crazy annoyance is the light-up menu on the front: I should say "Partially. lit-up" menu. While some choices are back-lit with white, some remain dark green. I use a flash light to examine my choices. Who designed this?
We received this washer and it’s companion dryer as wedding gifts (rather, money was donated to us so that we could purchase them!) and we have been very pleased! I am confused about the occasional “clean washer” notification it gives me. And I am not a fan of the fact that I have to leave it open when not in use so it will dry out. Otherwise it would probably mold. However, these are not big issues. Overall, very pleased with our purchase!
Have had this a little over a month - while it does a really good job of cleaning clothes it is so very loud - sounds like a gear is falling apart but I have been told that it is only the pump that is making the noise. Will have to re-think every purchasing another electrolux because the grating noise is giving me stress and this machine is not cheap!
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Corletta , Outreach Social Specialist , October 30, 2020
Hi Patg, thanks for taking the time to reach out. We always want to know when one of our owners needs help. Your washer is equipped a powerful motor is used to drive the drum to high spin speeds to extract water from your load. If the sound becomes overly unbearable, we're here to help! Please reach out to us via Live Chat on Electroluxappliances.com or via phone at 877-435-3287 Monday-Friday, 8:30 am- 8:00 pm. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. ~Corletta