Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.7
(1,848 Reviews)
Rating breakdown 1,848 reviews
5 Stars
1,500
4 Stars
273
3 Stars
38
2 Stars
13
1 Star
24
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
2
Unbelievable gunk buildup
on August 14, 2022
Posted by: Chris2022
from North Carolina
We had a front loading washing machine that started leaking and we replaced it with this Electrolux. About 6 months in we started having gunk buildup and have been fighting it the last 6 months. I know front loaders need to be cleaned and aired out and are prone to this, but coming from another front loader this just seems ridiculously high maintenance and I don't know why there is such a gross buildup after such a short amount of time. Also, lint gets stuck all over the door. It's not a huge deal, but our previous front loading machine didn't have that issue either
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, August 17, 2022
Hi, Chris2022!
Thanks for sharing your experience! We're sorry to hear you're getting a lot of buildup in your washer. This gunk may be undissolved detergent or other additives that were not properly incorporated with the water. Please ensure your washer is level from front to back (rather than tipped forward, which can cause items and liquids to aim for the door) and you are using the minimum amount of detergent! When cleaning your washer between cycles, we recommend running an empty cycle with a cup of white vinegar or probiotic washer cleaner. The cleaner we recommend is on our website at the following link: https://www.electrolux.com/en/p/filters-and-accessories/cleaners/10ELPROL02. The door should also be cracked open when not in use to air it out, which it sounds like you are already doing!
If you need additional assistance, please reach out to us by Live Chat or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to help!
Best,
Ashton
Thanks for sharing your experience! We're sorry to hear you're getting a lot of buildup in your washer. This gunk may be undissolved detergent or other additives that were not properly incorporated with the water. Please ensure your washer is level from front to back (rather than tipped forward, which can cause items and liquids to aim for the door) and you are using the minimum amount of detergent! When cleaning your washer between cycles, we recommend running an empty cycle with a cup of white vinegar or probiotic washer cleaner. The cleaner we recommend is on our website at the following link: https://www.electrolux.com/en/p/filters-and-accessories/cleaners/10ELPROL02. The door should also be cracked open when not in use to air it out, which it sounds like you are already doing!
If you need additional assistance, please reach out to us by Live Chat or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to help!
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Pleased with my purchase
on August 15, 2022
Posted by: marielch
[This review was collected as part of a promotion.] I find the features on my washer very helpful with the various types of wash loads I have. I also appreciate the capacity of the washer, allowing me to wash my bulkier items (e.g., blankets, pillows, comforters, etc).
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, August 16, 2022
Hi, Marielch!
It's great to hear the features on this washer are so helpful to you! With a 4.5 cubic foot capacity, this washer has a larger tub than most and is able to handle bulkier loads. Thanks so much for your feedback!
Best,
Ashton
It's great to hear the features on this washer are so helpful to you! With a 4.5 cubic foot capacity, this washer has a larger tub than most and is able to handle bulkier loads. Thanks so much for your feedback!
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Too soon to rate it excellent.
on August 25, 2022
Posted by: gilli
from Small Town on the Oregon Coast
[This review was collected as part of a promotion.] The electrical cord needs to have an L shaped plug for the outlet. (it needs to come out of the plug and the cord immediately go down) My outlet is in a box and the cord does not allow me to close the door to the box. The drain hose was 4 inches too short to reach the drain line on the wall. It would have helped to have longer water lines also and it would be nice for those to also be L shaped. We are limited in space in our laundry room. The washer itself works well.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Impressive Washer
on August 27, 2022
Posted by: ram66
from Wakefield, RI
[This review was collected as part of a promotion.] I love the many features. It’s easy to use and does a great job of cleaning our clothes.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, September 27, 2022
Hi, Ram66!
We're so glad to hear this washer is making laundry day a little easier for your family and that you are getting such great results! Thank you for sharing your experience. :)
Best,
Ashton
We're so glad to hear this washer is making laundry day a little easier for your family and that you are getting such great results! Thank you for sharing your experience. :)
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Laundry pride
on October 14, 2022
Posted by: Zeek48
from Ocala FL
[This review was collected as part of a promotion.] I always wanted a stackable washer and dryer. Unsure of brand, I knew Electrolux was a good brand so I thought I would try it. Not disappointed in anyway. It’s nice to use my beautiful washer and dryer.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
I LOVE THIS WASHER!
on December 9, 2022
Posted by: Okoney
from Canterbury CT
[This review was collected as part of a promotion.] I'm ecstatic with my Electrolux washer. My last machine was a Frigidaire top loader and it was very unreliable. I am a total believer and promoter of Electrolux! The sanitize option was so vital especially with COVID-19. The peace of mind from having a machine thoroughly clean bedding when that entered the home is such a comfort.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great washer
on February 14, 2023
Posted by: stneig
from Manchester
[This review was collected as part of a promotion.] This washer has been a great purchase. Lots of load options and does a great job getting clothes clean.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Just as described
on March 22, 2023
Posted by: Colorado cokie
from Colorado
[This review was collected as part of a promotion.] Going on 3 weeks now and I love the machine. Did my king comforter no issues at all!
Written by a customer while visiting www.electrolux.com