Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.8
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,726
4 Stars
299
3 Stars
41
2 Stars
13
1 Star
24
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
5
Best washer I have ever owned
on July 27, 2022
Posted by: AnneR
from Philadlephia, PA
I spent three weeks researching clothes washers after my beloved and irreplaceable l17 year old large capacity Bosch washer died. This Electrolux exceeded all my expectations for a new washer. In fact it is so quiet, it leans so well, and so fast that I wish I had bought it years ago. This is the best clothes washer I have ever owned!
Response from www.electrolux.comBy Online Outreach Specialist, August 26, 2022
Thank you for the feedback, AnnaR! We’re delighted to hear your brand-new washer has exceeded your expectations. Your opinion matters as we strive to be the best home appliance company in North America. Thanks for being a part of the Electrolux family. -Chris
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Amazing washer
on July 23, 2022
Posted by: bakeshakes
from Westfield, WA
Our first front-loading washer was a dud (not an electrolux). We switched back to a top loading, but it quit after 5 years. We are back to a much improved front-loading maching. It does a great job cleaning and the spin dry is awesome.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, August 25, 2022
Hi, Bakeshakes!
Thank you for choosing to be a part of the Electrolux family! We're so happy to hear you found this washer and it is working so well for you. We hope you enjoy all the exclusive features like Perfect Steam and the 18-minute Fast Wash!
Best,
Ashton
Thank you for choosing to be a part of the Electrolux family! We're so happy to hear you found this washer and it is working so well for you. We hope you enjoy all the exclusive features like Perfect Steam and the 18-minute Fast Wash!
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Electrolux 4.5 cu ft front load washer
on July 23, 2022
Posted by: Jeab
Cleans well, no interior light, can't hear end of cycle chime, off balance even if smaller load and checked and it is level
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, August 22, 2022
Hi, Jeab!
Thank you for sharing your feedback! The chime is set at a single volume, but you can mute/unmute by holding down the "select" button for 3 seconds. Small loads can clump together on one section of the tub during the spin cycle and cause it to spin unevenly. If your loads are unbalancing, try dispersing some items or adding some other garments of similar weight to the drum! We're glad this washer is otherwise working well for you. If you have any questions or need further assistance, please reach out to us by Live Chat or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your feedback! The chime is set at a single volume, but you can mute/unmute by holding down the "select" button for 3 seconds. Small loads can clump together on one section of the tub during the spin cycle and cause it to spin unevenly. If your loads are unbalancing, try dispersing some items or adding some other garments of similar weight to the drum! We're glad this washer is otherwise working well for you. If you have any questions or need further assistance, please reach out to us by Live Chat or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
1
beware
on June 9, 2022
Posted by: swwe
cycles are reversed as there is no soap during wash cycle-yes, I have sat and watched the whole process. have called Electrolux-their answers-do clean wash cycle-done-no difference-use white vinegar in rinse cycle-done-no difference. last time washed towels had to do 6 extra rinse cycles to get rid of soap-no water or energy saving there
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, June 10, 2022
Hello,
We want to help! We understand you are having trouble with the washer not adding your detergent to the wash cycle. Please check your email for further communication on this matter. -R'Shaye
We want to help! We understand you are having trouble with the washer not adding your detergent to the wash cycle. Please check your email for further communication on this matter. -R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
4
on June 2, 2022
Posted by: km27
I have used this washer enough times within the last month of owning it to determine that it is a good washer. It definitely uses way less water than my previous top load washer. HOWEVER, I am not entirely convinced that it does as good of a job at getting out stains as my top load washer did with an agitator...and may I add that I am talking about spaghetti type stains and watermelon/blueberry juice stains....probably the worse stains out there! On a positive note, I have found that when I select heavy duty with stain treat that it seems to do the job. Only downside to that is that the wash time is about 98 minutes which seems crazy long to me. Otherwise I absolutely love how quiet it is which is a huge plus for me and it is super easy to use. Although I do not use PODS, I like that is has an option specifically for them. Maybe when I use up the gigantic tub of detergent I have, I will buy some PODS and see if they do the job. Overall, I am pleased with this washer and we got it for an awesome price at our local appliance store.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Does the job
on May 26, 2022
Posted by: ab35
from Brookeville, MD
We've had the washer for about a month and it is our first front loader. The wash cycles are simple and easy to adjust as needed. The washer is relatively quiet and does not vibrate much. Wiping down the door and gasket to keep dry isn't a big deal but the detergent dispenser always has a lot of water left in it. I am not sure how important it is to dry it out but doing so is a real pain in that you basically have to take the whole drawer out to do a decent job of it. It won't dry just by leaving it opened.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Soap maker
on May 13, 2022
Posted by: Sick of soap
No suds during wash loaded with suds during rinse/extra rinse. Doing another rinse/spin no help as machine begins emptying process at 9 minutes of 12 minute cycle. Something is very wrong with this machine
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 16, 2022
We apologize for any troubles you are experiencing with your washer and we would like to gain a little more insight to see how we can help.
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
At your convenience, please connect with us via live chat or connect with us by phone at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
1
JUNK
on April 29, 2022
Posted by: ANOTHER ANGRY BUYER
DO NOT BUY ELECTROLUX-JUNK WILL NOT RINSE PROPERLY-LAST LOAD TOOK 6 EXTRA RINSE CYCLES TO REMOVE SOAP
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , May 2, 2022
We apologize for any issues you have experienced with your washer, and thank you for bringing it to our attention!
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Most of our consumers have found that, if you have been consistently using too much detergent, the washing machine will accumulate trace amounts inside creating an excess production of soapiness/suds.
A tip that can alleviate this issue is to perfrom a clean washer cycle using the steps in your manual, with the following link, https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A20448603en.pdf.
In the event this doesn't resolve your concerns, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting www.electrolux.com