Customer reviews from www.electrolux.com
Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Average customer rating
4.8
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,726
4 Stars
299
3 Stars
41
2 Stars
13
1 Star
24
96%of customers recommend this product.
(
924 out of
962)
Customer Reviews for Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System - White
Customer Rating
4
Saved the Day
on September 5, 2022
Posted by: Ericvt
from Vermont
We had an Electolux machine for 9 year and unfornantaly is stopped working. We were lookng for a machine that would work with our Electolux dryer. This came to the rescue. It not only has a nice display and featuers but it intergrated with our dryer. Set up was a breeze and we will back up and running in no time. Thankful family of four.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, September 29, 2022
Hi, Ericvt!
We're happy to hear this model was available to you as a match for your dryer and is working so well for your needs! With the LuxCare wash system ensuring every item is cleaned and cared for, this washer is a great option for any household! Thanks for continuing to be a part of the Electrolux family. :)
Best,
Ashton
We're happy to hear this model was available to you as a match for your dryer and is working so well for your needs! With the LuxCare wash system ensuring every item is cleaned and cared for, this washer is a great option for any household! Thanks for continuing to be a part of the Electrolux family. :)
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Impressive Washer
on August 27, 2022
Posted by: ram66
from Wakefield, RI
I love the many features. It’s easy to use and does a great job of cleaning our clothes.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, September 27, 2022
Hi, Ram66!
We're so glad to hear this washer is making laundry day a little easier for your family and that you are getting such great results! Thank you for sharing your experience. :)
Best,
Ashton
We're so glad to hear this washer is making laundry day a little easier for your family and that you are getting such great results! Thank you for sharing your experience. :)
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Too soon to rate it excellent.
on August 25, 2022
Posted by: gilli
from Small Town on the Oregon Coast
The electrical cord needs to have an L shaped plug for the outlet. (it needs to come out of the plug and the cord immediately go down) My outlet is in a box and the cord does not allow me to close the door to the box. The drain hose was 4 inches too short to reach the drain line on the wall. It would have helped to have longer water lines also and it would be nice for those to also be L shaped. We are limited in space in our laundry room. The washer itself works well.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Pleased with my purchase
on August 15, 2022
Posted by: marielch
I find the features on my washer very helpful with the various types of wash loads I have. I also appreciate the capacity of the washer, allowing me to wash my bulkier items (e.g., blankets, pillows, comforters, etc).
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, August 16, 2022
Hi, Marielch!
It's great to hear the features on this washer are so helpful to you! With a 4.5 cubic foot capacity, this washer has a larger tub than most and is able to handle bulkier loads. Thanks so much for your feedback!
Best,
Ashton
It's great to hear the features on this washer are so helpful to you! With a 4.5 cubic foot capacity, this washer has a larger tub than most and is able to handle bulkier loads. Thanks so much for your feedback!
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Unbelievable gunk buildup
on August 14, 2022
Posted by: Chris2022
from North Carolina
We had a front loading washing machine that started leaking and we replaced it with this Electrolux. About 6 months in we started having gunk buildup and have been fighting it the last 6 months. I know front loaders need to be cleaned and aired out and are prone to this, but coming from another front loader this just seems ridiculously high maintenance and I don't know why there is such a gross buildup after such a short amount of time. Also, lint gets stuck all over the door. It's not a huge deal, but our previous front loading machine didn't have that issue either
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ashton, Online Outreach Specialist, August 17, 2022
Hi, Chris2022!
Thanks for sharing your experience! We're sorry to hear you're getting a lot of buildup in your washer. This gunk may be undissolved detergent or other additives that were not properly incorporated with the water. Please ensure your washer is level from front to back (rather than tipped forward, which can cause items and liquids to aim for the door) and you are using the minimum amount of detergent! When cleaning your washer between cycles, we recommend running an empty cycle with a cup of white vinegar or probiotic washer cleaner. The cleaner we recommend is on our website at the following link: https://www.electrolux.com/en/p/filters-and-accessories/cleaners/10ELPROL02. The door should also be cracked open when not in use to air it out, which it sounds like you are already doing!
If you need additional assistance, please reach out to us by Live Chat or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to help!
Best,
Ashton
Thanks for sharing your experience! We're sorry to hear you're getting a lot of buildup in your washer. This gunk may be undissolved detergent or other additives that were not properly incorporated with the water. Please ensure your washer is level from front to back (rather than tipped forward, which can cause items and liquids to aim for the door) and you are using the minimum amount of detergent! When cleaning your washer between cycles, we recommend running an empty cycle with a cup of white vinegar or probiotic washer cleaner. The cleaner we recommend is on our website at the following link: https://www.electrolux.com/en/p/filters-and-accessories/cleaners/10ELPROL02. The door should also be cracked open when not in use to air it out, which it sounds like you are already doing!
If you need additional assistance, please reach out to us by Live Chat or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST. We will be happy to help!
Best,
Ashton
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great set!
on August 4, 2022
Posted by: Jesswithnewappliances
from Michigan
I love our new washer and dryer! They fit perfectly in our space and have more wash and dry options than we need. Everything comes out perfect.
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, August 19, 2022
Hi,
This is awesome! We love to know when our family is happy with their products. The options for this washer are truly amazing. We really take pride in know that we just what your family needs. Should you have any questions, please call us at 877-435-3287 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
This is awesome! We love to know when our family is happy with their products. The options for this washer are truly amazing. We really take pride in know that we just what your family needs. Should you have any questions, please call us at 877-435-3287 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Pleased with this washing machine
on July 30, 2022
Posted by: Davis House
from Charlotte NC
After doing a consumer reports search we determined the Electrolux products was the best for us! It has been a great choice!
Response from www.electrolux.comBy COURTNEY, Online Outreach Specialist, August 29, 2022
Thank you so much, Davis House, for sharing your feedback! We are honored that you made the choice to purchase our brand. Please feel free to reconnect with us should you have any questions. ~Courtney
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Excelent Machine
on July 29, 2022
Posted by: jd401
from California
I have had this machine over a year and a half now and i could not be happier. My previous front loader made 1 and 1/2 years and then rumbled across the floor like a freight train. This is one very good purchase. I have never had my clothes ever come as clean as this machine. I wore dirty work pants my whole life until i got the magic machine. Thanks for a great machine in the world of junk we seem to purchase all the time.
I would recommend this to a friend!
Response from www.electrolux.comBy Keyanna A., Online Outreach Specialist , August 25, 2022
Hey, Jd401! Thank you for taking the time to provide us with this review of your washer. We are thrilled to know your unit has been a great quieter addition to your home and is getting those work pants clean! Don't hesitate to keep in touch! ~Keyanna
Written by a customer while visiting www.electrolux.com