Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam - White
Customer Rating
4
on February 17, 2020
Posted by: DanaL
from Michigan
We are still figuring out the proper settings to use because the clothes dont always dry completely with one cycle but that is on us. Otherwise, this is a great dryer for what we paid for it.
We recently purchased this appliance after a bit of research. It's energy efficient and does a great job drying our clothes. There are many features that allow us to determine which cycle to use based on our laundry needs.
We bought our new Electrolux dryer 2 months ago and it is the BEST dryer we’ve ever had. The features/options are amazing. The clothes comes out just perfect. And the dryer is beautiful. We are thrilled to have made this investment.
My clothers come out wrinkled, "Perfect Steam" ineffective, this unit is so noisy I can't be in the same room, so I don't know where other reviewers are when they talk about it being quiet. We have it sitting on a pedestal (W&D) and they both vibrate so much they 'walk' away from the wall. Have had someone out to see and they say all is OK. This is the worst W/D I have ever owned.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Keyanna A. , Online Outreach Specialist , February 11, 2020
Hey rhonda1327! Thank you for your feedback. We are saddened to hear that you are not happy with your unit. We would like to help. When installing new washers and dryers, ensure the yellow plastic and shipping bolts been removed. Bolts can cause noise and will cause the unit to walk and/or shake. Guarantee the pedestal drawer is properly installed, the feet on the washer/dryer are completely screwed in, and all brackets are screwed tight. Also, the floors must be leveled and solid. We recommend not placing units on carpet, loose plywood, and surfaces that are not stable. Your new dryer may introduce various unfamiliar sounds. These sounds normally indicate your unit is operating correctly. Please note that some surfaces such as floors, walls, and kitchen cabinets may make these sounds more noticeable. Check out this video on the common sounds you may encounter! https://youtu.be/rRQTCrJAG0k If this video does not help or the noise is just too loud, please do not hesitate to contact us directly. We are available via Live Chat online or via telephone, at 1 (877) 435-3287, Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
The interior capacity is amazing. Love doing a large load of towels and they are dry after one cycle. It is quiet, maybe not the quietest in the market but in our small condo it works great.
So far, this is a great unit. Very quiet and the clothes are drying even faster than our previous GE unit. We purchased two weeks ago and look forward to many more years of service.