Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam - White
Average customer rating
4.4
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
155
4 Stars
38
3 Stars
13
2 Stars
7
1 Star
11
85%of customers recommend this product.
(
133 out of
156)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam - White
Customer Rating
2
Proper duct tubing was not provided by installer
on May 8, 2024
Posted by: Purchaser
from Oklahoma City
Do not buy this appliance unless you are prepared to purchase your own duct ventilation tubing that is required for this dryer, per the manual and installation instructions. I have inside wall duct piping.
Hahn appliance stated they would not change their installed duct piping to the appropriate duct material, as it was installed per Frigidaire’s approved standards. Electrolux said it was within 30 days of purchase, so Hahn was responsible. The Electrolux repairman told me wrong duct piping was used, per the manual. Zero solution to this.
I know when a dryer is not working right. I had to have a trusted repair person to purchase flexible aluminum (metal) tubing that does not extend and compress in a manner that reduces the 4” diameter air flow required for the dryer to correctly collect the link. This fault can be a fire hazard. Now, the dryer is properly collecting the lint.
Otherwise, I purchased for steam feature and I am now satisfied, after paying to have it correctly installed.
Hahn appliance stated they would not change their installed duct piping to the appropriate duct material, as it was installed per Frigidaire’s approved standards. Electrolux said it was within 30 days of purchase, so Hahn was responsible. The Electrolux repairman told me wrong duct piping was used, per the manual. Zero solution to this.
I know when a dryer is not working right. I had to have a trusted repair person to purchase flexible aluminum (metal) tubing that does not extend and compress in a manner that reduces the 4” diameter air flow required for the dryer to correctly collect the link. This fault can be a fire hazard. Now, the dryer is properly collecting the lint.
Otherwise, I purchased for steam feature and I am now satisfied, after paying to have it correctly installed.
Response from electroluxappliances.comBy Jessica, Online Outreach Specialist, May 10, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great looking and works great!
on May 11, 2024
Posted by: TWS85
from Palm Beach, FL
[This review was collected as part of a promotion.] This model stood out due to its color and high consumer ratings and has not disappointed. Builder provided new GE W/D with home, but once warranty ran out we upgraded to these. So much better.
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great multipurpose
on May 12, 2024
Posted by: Jaimeeeee
from Florida
[This review was collected as part of a promotion.] This dryer does all shapes and sizes. I didn’t get the steam kit but after learning about the features I was intrigued to try it. One star is removed because I have found other gas dryers to dry faster.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Works As Expected
on May 25, 2024
Posted by: Haus
from Glidden, WI
[This review was collected as part of a promotion.] Have only had the dryer for a couple weeks, but it works as advertised. There are many types of drying options to suit the particular drying need.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
The Best Ever
on June 1, 2024
Posted by: Malcolm
from Chicago, IL
[This review was collected as part of a promotion.] I don't know how we ever got along without this dryer. Not only does it work efficiently, our clothes rarely need ironing anymore. And I haven't mentioned the steam feature which allows refreshing of clothes that are clean but need some reviving. Highly recommended.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Our Go To
on June 2, 2024
Posted by: Mjklv
from Las Vegas, LV
[This review was collected as part of a promotion.] this is our second time purchasing a washer and dryer set from Electrolux. they're easy to use, reliable, and cleans clothes so well thanks to the closed system!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Love it
on June 27, 2024
Posted by: AmandaP
from Michigan
[This review was collected as part of a promotion.] Love the color. The size is perfect for our family!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Very Disappointed
on July 1, 2024
Posted by: Cathy213
from Berkeley Township, NJ
I am a long time GE Profile appliance owner and after 13 years, my dryer broke. We decided to go with Electrolux this time since most of the reviews are favorable and purchased the matching washer too. Firstly, the dryer takes VERY long to dry a small load and even after one cycle, some items come out damp - not energy efficient at all. The GE Profile can sense the dampness of the clothes and adjust the dry time accordingly. I guess this model doesn't have this feature although the sales person said it did. After only 3 short weeks of owning this dryer, and maybe using it a half dozen times, it started making a very loud knocking noise in addition to not heating. These units were not cheap but cheaply made and we are very disappointed.
Response from electroluxappliances.comBy Jessica, Online Outreach Specialist, July 2, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We want to make sure that your concern with the appliance is getting the assistance you need, feel free to reach out us here or via Live Chat or by phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Written by a customer while visiting electroluxappliances.com