This dryer will only dry your clothes if you select the 60 min timed dry setting on high. EVERY other setting will leave your clothes wet. It sucks.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, September 20, 2021
Hey, AngieInAK! Thanks for sharing your experience. We're sorry to hear that your dryer hasn't performed as expected. We recommend reviewing https://youtu.be/NMfOsyO5W-4 for helpful drying tips. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.electroluxappliances.com or via phone at 877-432-3287 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
We purchased this product in August 2021 because we loved our previous Electrolux washer & dryer. Poor quality compared to prior purchases.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Hailea, Online Outreach Specialist, September 13, 2021
We hate to hear about the quality concerns you’re having with your new dryer, Donna5. This certainly doesn’t sound like the norm, and we’d love the opportunity to learn more about this to see what we can do to help. So, please be on the lookout for an email from us shortly. ~ Hailea
This dryer works well. When I use the towel setting for towels, it dries completely. However, when I use the standard setting for other loads which is 53 minutes, it is never dry in that time. I then run it for an additional 10 minutes using the timed dry and it is dry. My old dryer took about an hour for a load, so this is pretty comparable. I do think the dryer works well and would purchase it again. I just think the sensor is not quite that accurate.