Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Gas Dryer with Steam - White
Customer Rating
3
Dryer
on December 19, 2021
Posted by: Kareliz
from Macedon, NY
Seems to take a long time to dry a load, but otherwise happy with all the features
Response from www.electrolux.comBy Chris Smith, Online Outreach Specialist, December 21, 2021
Thank you for reaching out, Kareliz! We are glad to hear the dryer meets your expectations. There are several tips available to help improve your dryer’s performance. Please watch the following video: https://youtu.be/NMfOsyO5W-4. Should you need us, we are available through our web page by chat (M-F, 8:30 AM-8 PM EST). -Chris
This dryer will only dry your clothes if you select the 60 min timed dry setting on high. EVERY other setting will leave your clothes wet. It sucks.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, September 20, 2021
Hey, AngieInAK! Thanks for sharing your experience. We're sorry to hear that your dryer hasn't performed as expected. We recommend reviewing https://youtu.be/NMfOsyO5W-4 for helpful drying tips. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.electroluxappliances.com or via phone at 877-432-3287 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
We purchased this product in August 2021 because we loved our previous Electrolux washer & dryer. Poor quality compared to prior purchases.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Hailea, Online Outreach Specialist, September 13, 2021
We hate to hear about the quality concerns you’re having with your new dryer, Donna5. This certainly doesn’t sound like the norm, and we’d love the opportunity to learn more about this to see what we can do to help. So, please be on the lookout for an email from us shortly. ~ Hailea